At a Glance
- Tasks: Provide exceptional customer service and support in a vibrant optical store.
- Company: Join the award-winning Specsavers team in Merthyr Tydfil.
- Benefits: Earn up to £12.91ph, enjoy discounts, and get your birthday off!
- Other info: Great training opportunities and a supportive team await you!
- Why this job: Be the friendly face that makes a difference in customers' eyecare experience.
- Qualifications: Must have in-store optical experience and a passion for customer service.
The predicted salary is between 27000 - 29000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business: Market Square, Merthyr Tydfil CF47 8BY - Award winning store (Optometry Wales Multiple Practice of the year)
Our team: We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary - up to £12.91ph with excellent bonus scheme - can be negotiated for experienced candidates.
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too.
- Specsavers Perks - a portal to a world of great everyday discounts and savings.
- WeCare - our employee support service to help you and your immediate family when you need it most.
- Complimentary subscription to the Headspace app.
- Eyecare and hearcare discounts for you.
- Your birthday off every year!
What we’re looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Must have in-store optical experience.
Find out more: If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment.
- Experience in optics business.
- Basic knowledge/experience of optical terminology.
Optical Assistant: Customer-Focused Eyecare Pro employer: Specsavers Norge
At Specsavers, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our award-winning Market Square store in Merthyr Tydfil. With competitive salaries, a robust bonus scheme, and a wealth of employee benefits including discounts, wellness support, and opportunities for professional growth, we ensure our Optical Assistants thrive both personally and professionally. Join our dedicated team and enjoy a workplace that values your contributions and celebrates your successes.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Customer-Focused Eyecare Pro
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your proactive nature and fit for the role.
✨Tip Number 3
Network with current or former Specsavers employees if you can. They can give you insider tips on what the team values most and what to expect in the interview process. Plus, it’s always good to have a friendly face in the store!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Optical Assistant: Customer-Focused Eyecare Pro
Some tips for your application 🫡
Show Your Passion:Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for eyecare and customer service can make a difference in our store!
Highlight Relevant Experience:Make sure to mention any previous roles as an Optical Advisor or Dispensing Assistant. We’re looking for that in-store optical experience, so don’t hold back on showcasing what you’ve done!
Tailor Your Application:Customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the time to align their application with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Specsavers!
How to prepare for a job interview at Specsavers Norge
✨Know Your Optical Stuff
Brush up on your optical terminology and any relevant experience you have. Being able to discuss specific products or services offered by Specsavers will show that you're genuinely interested and knowledgeable about the role.
✨Show Off Your People Skills
As an Optical Assistant, customer service is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to help someone – this will highlight your proactive nature.
✨Research Specsavers
Familiarise yourself with Specsavers' values, mission, and recent achievements, like being awarded the Optometry Wales Multiple Practice of the Year. This will not only impress your interviewers but also help you align your answers with the company culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how they measure success in the role. It shows you're engaged and serious about wanting to join their team.
