At a Glance
- Tasks: Be the friendly face of Specsavers, ensuring smooth customer flow and supporting the clinical team.
- Company: Join Specsavers, a well-known high street brand with a supportive team culture.
- Benefits: Earn up to £29,000, enjoy discounts, and get extra perks like a birthday day off!
- Other info: Great progression opportunities in a fast-paced, rewarding role.
- Why this job: Make a real difference in customer experiences while growing your career in a dynamic environment.
- Qualifications: Customer service experience is a plus; passion for helping others is essential.
The predicted salary is between 29000 - 29000 £ per year.
Specsavers is a household name and a Highstreet staple. As a Clinic Coordinator at Specsavers, you’ll be the friendly face at the heart of our stores, working among a team of experienced professionals, delivering unmatched customer service every single day.
The Clinic Coordinator is the backbone of the shop floor, allowing the flow of customers to run smoothly and supporting the clinical team by providing excellent customer communication outside of the test room. As you will be the first point of contact for each and every person that enters the store, your role is absolutely pivotal in how we are perceived by our customers.
Based in Manchester Arndale, our store has great progression opportunities!
The role in a nutshell:
- Ensures that the clinic provides a warm welcome for every customer
- Drives the walk-in clinic and OCT take up
- Develop and train colleagues
- Assist the reception department duties whilst maintaining the best customer service
- Ensures the store achieves the KPI's and targets set
What’s on offer?
- Salary: up to £29,000 depending on experience plus an instore bonus
- 40 hours per week, to include weekend working
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Find out more:
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in a similar role
- Experience in optics or Audiology business
Checked all the boxes? Now’s the perfect time to apply!
Clinic Coordinator in Manchester employer: Specsavers Norge
Contact Detail:
Specsavers Norge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Clinic Coordinator. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your personality! As the friendly face of the store, it’s important to let your warmth and enthusiasm shine through. Be yourself and don’t be afraid to share why you’re passionate about customer service and helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Clinic Coordinator in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, as a Clinic Coordinator, you'll be the friendly face our customers see first!
Tailor Your Application: Make sure to tailor your application specifically for the Clinic Coordinator role at Specsavers. Highlight any relevant experience in customer service or similar roles, and connect your skills to what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role – we want to know why you’re the one for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and submit your application today!
How to prepare for a job interview at Specsavers Norge
✨Know the Company Inside Out
Before your interview, make sure you research Specsavers thoroughly. Understand their values, mission, and what makes them a household name. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Clinic Coordinator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Specsavers values teamwork, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share specific instances where you supported your team or contributed to achieving targets, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the store's goals. This shows that you're not just interested in the job, but also in how you can contribute to the success of the store and grow within the company.