At a Glance
- Tasks: Provide eye care services and book appointments while bringing smiles to your community.
- Company: Join a forward-thinking optical business with a supportive team.
- Benefits: Earn a full-time wage, enjoy 28 days holiday, and get discounts on eyecare.
- Other info: Receive on-the-job training and become a fully-fledged Optical Assistant in 15-18 months.
- Why this job: Kickstart your career in optics while making a real difference in people's lives.
- Qualifications: GCSEs in Maths (grade 9-4) and a passion for customer service.
The predicted salary is between 8.2 - 8.2 £ per hour.
Domiciliary Optical Assistant Apprenticeship - Norwich Street, Dereham, Norfolk, NR19 1BX
About the role
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you. You’ll be driving our services to the doorsteps, providing eye care to the people who aren’t able to come into our stores. Not only do you help them with their sight, you’ll also be bringing smiles and clinical care to the heart of your community!
Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
Our team
We have a wonderful team of dedicated people ready and waiting for you to meet.
What’s on offer?
- Salary - £8.20 per hour
- Working hours - 37.5 hours per week
- 28 days holiday - an additional paid day off on your birthday to celebrate you!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
Your on-the-job training will sit alongside structured learning and at the end of the 15-18 months as an apprentice, you’ll be a fully-fledged Optical Assistant.
Who is this Apprenticeship for?
We do need you to have a few skills to get started as an Optical Assistant Apprentice:
- You’ll need a grade 9-4 (A*-C) GCSEs in Maths (or equivalent/predicted result)
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Booking in eye tests
- Providing style advice
Optical Assistant Apprentice in Luton employer: Specsavers Norge
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Dereham. Our Optical Assistant Apprenticeship not only provides a full-time wage but also equips you with valuable skills through hands-on training and mentorship from our experienced team. With benefits like 28 days of holiday, a birthday off, and access to employee support services, we ensure that our employees thrive both personally and professionally while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant Apprentice in Luton
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Specsavers Norge.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Specsavers Norge. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Optical Assistant Apprentice in Luton
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Specsavers Norge.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Specsavers Norge and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Specsavers Norge
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Specsavers Norge. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Specsavers Norge will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
