At a Glance
- Tasks: Be the friendly face of our store, delivering exceptional customer service.
- Company: Join Specsavers in Dingwall, a supportive and professional team environment.
- Benefits: Earn from £12.91 per hour, enjoy discounts, and get extra perks like a birthday day off.
- Other info: Great training opportunities and a chance to work in the beautiful Scottish Highlands.
- Why this job: Make a real difference in customers' lives while developing your skills in optics.
- Qualifications: Experience in customer service and basic knowledge of optical terminology preferred.
The predicted salary is between 26700 - 26700 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business is based in the town of Dingwall within the Scottish Highlands. Our store offers free parking and all the equipment you need to excel in your role.
We have a wonderful team of dedicated and professional people in our store ready and waiting for you to meet.
What’s on offer?
- From £12.91 per hour plus bonus potential
- Working hours 37.5 a week to include regular weekend hours
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Optical Assistant: Elevate Customer Experience in London employer: Specsavers Norge
At Specsavers, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in the picturesque town of Dingwall. With competitive pay starting at £12.91 per hour, comprehensive training, and a range of benefits including enhanced family leave and a complimentary Headspace subscription, we are committed to fostering employee growth and well-being. Join our dedicated team and enjoy the unique advantage of working in the stunning Scottish Highlands while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Elevate Customer Experience in London
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to elevate that customer experience.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with a friend or family member. This will help you feel more comfortable and prepared to handle any situation that comes your way in the store.
✨Tip Number 3
Don’t forget to showcase your previous experience! Whether it’s from being an Optical Advisor or in another fast-paced customer service role, highlight those skills that make you the perfect fit for the Optical Assistant position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer, making it easier for you to prepare.
We think you need these skills to ace Optical Assistant: Elevate Customer Experience in London
Some tips for your application 🫡
Show Your Passion:Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for our products and services can elevate the customer experience.
Highlight Relevant Experience:If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to mention it! We’re looking for that previous optical experience to help you stand out in your application.
Tailor Your Application:Don’t just send a generic application. We want to see how your skills match what we’re looking for. Use the job description to guide you and show us why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Specsavers Norge
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with common optical terms and products that Specsavers offers. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your People Skills
As an Optical Assistant, you'll be the friendly face of the store. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle certain customer scenarios. Practice responses to questions like 'What would you do if a customer was unhappy with their service?' This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team or the store environment. This shows your genuine interest in the role and helps you determine if it's the right fit for you too!
