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- Tasks: Manage calls and organise appointments for eye and hearcare services.
- Company: Join Specsavers Norge, a leader in optical and audiology care.
- Benefits: Earn £12.91 per hour, enjoy flexible hours and 28 days holiday.
- Other info: Access to the Specsavers Perks Scheme and great career development.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Strong communication skills and ability to multitask in a busy environment.
The predicted salary is between 25000 - 27000 £ per year.
Specsavers Norge, located in NR19, is looking for a dedicated team member to handle inbound and outbound calls related to eye and hearcare services. Your role will include organizing appointments for our optical and audiology teams, and preparing deliveries for our fitting staff. This position requires excellent interpersonal skills and the ability to multitask in a fast-paced environment. You'll be part of a team that prioritizes customer satisfaction, with flexible hours of work at £12.91 per hour. Enjoy added benefits like the Specsavers Perks Scheme and 28 days of holiday (pro rata).
Customer-Focused Admin & Scheduler (Eye & Hearcare) in London employer: Specsavers Norge
Contact Detail:
Specsavers Norge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Admin & Scheduler (Eye & Hearcare) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-focused mission.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and scheduling, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you successfully juggled multiple tasks. Be ready to share these during your interview to highlight how you thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll find all the info you need about the role right there!
We think you need these skills to ace Customer-Focused Admin & Scheduler (Eye & Hearcare) in London
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your interpersonal skills.
Be Organised and Detail-Oriented: Since you'll be scheduling appointments and preparing deliveries, it's crucial to demonstrate your organisational skills. Mention any tools or methods you use to stay on top of tasks and ensure everything runs smoothly.
Multitasking is Key: This role is all about juggling multiple tasks at once. In your application, give us a glimpse of how you manage competing priorities and keep calm under pressure. We love candidates who can handle a fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Specsavers Norge
✨Know Your Stuff
Before the interview, make sure you understand Specsavers' services, especially in eye and hearcare. Familiarise yourself with common terms and processes related to appointments and customer service. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your People Skills
Since this role is all about customer satisfaction, be ready to share examples of how you've successfully handled customer interactions in the past. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue.
✨Multitasking Mastery
Prepare to discuss how you manage multiple tasks at once. You might be asked about prioritising calls, scheduling appointments, and preparing deliveries simultaneously. Have a few strategies ready to demonstrate your ability to stay organised and efficient under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the training process. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team at Specsavers.