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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage after-sales for our loyal clients.
- Company: Join the community-focused team at Specsavers Fareham.
- Benefits: Competitive salary, performance bonuses, 28 days leave, and professional development support.
- Other info: Dynamic environment with opportunities for leadership and personal growth.
- Why this job: Be part of a leading optical group and grow your career with us.
- Qualifications: GOC registered Dispensing Optician with a passion for customer care.
The predicted salary is between 35000 - 35000 ÂŁ per year.
Location: Fareham, Hampshire
Salary: ÂŁ35,000 depending on experience
Working Hours: Full time or part time
Experience Level: This role is open to both newly qualified and experienced Dispensing Opticians who are registered with the GOC!
About Us
Come and join our accomplished team at Specsavers Fareham, where we are at the height of customer care. Weâre community-focused and we need someone ready to use their passion, skills, and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team. Weâll guide you on your way to becoming a great leader with ILM courses, preâreg supervision and the Specsavers Partnership Pathway. This, along with your clinical expertise, will stand you in good stead if you choose to become a store director one day.
Whatâs on Offer
- Store performance bonus scheme.
- Salary ÂŁ35,000 depending on experience.
- Great opportunity for progression and development.
- 28 days annual leave per annum.
- Outstanding clinical and professional development opportunities â happy to support with ILM/pathway for Directorship.
- Support with CPD points.
- Specsavers Enhanced Perks â discounted benefits scheme.
- Subscription to the âHeadspaceâ App.
- WeCare â UK confidential employee helpline.
The Role in a Nutshell
- Ensure that you always provide good levels of customer service to customers.
- Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
- Manage afterâsales service (including complaints and problem solving) in a customer service focused âcan doâ manner.
- Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
Candidate Profile
Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our storeâs ethos. Someone who wants to grow, develop, and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, is not afraid of a handsâon approach, and is keen to get involved and build rapport with the rest of the team. In summary, weâre looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.
About Specsavers
Specsavers began 40 years ago with the vision of two optometrists, Doug and Mary Perkins, who set out to provide bestâvalue eyecare to everybody. Their passion for optometry has led Specsavers to become the largest privatelyâowned optical group in the world, delivering highâquality, affordable optical and hearing care. It continues to shape the lives and experience of thousands of colleagues who are developing their careers with us across the globe. We are proud of how far weâve come as a business, and now we want to see you grow with us too.
Dispensing Optician in Hampshire employer: Specsavers Norge
Contact Detail:
Specsavers Norge Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Dispensing Optician in Hampshire
â¨Tip Number 1
Network like a pro! Reach out to fellow Dispensing Opticians and industry professionals on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
â¨Tip Number 2
Prepare for interviews by practising common questions and scenarios you might face as a Dispensing Optician. Role-play with a friend or family member to build your confidence and refine your responses.
â¨Tip Number 3
Showcase your passion for customer care during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you align with Specsavers' ethos of exceptional service.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the Specsavers team and contributing to our community-focused mission.
We think you need these skills to ace Dispensing Optician in Hampshire
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for optometry shine through! We want to see how excited you are about providing exceptional customer care and being part of our community-focused team.
Tailor Your CV: Make sure your CV is tailored to the Dispensing Optician role. Highlight your relevant experience, skills, and any GOC registration details. We love seeing how your background aligns with what we do at Specsavers!
Be Personable: Remember, weâre looking for someone who can build rapport with customers and the team. Use a friendly tone in your application to show us that youâre approachable and ready to engage with our clients.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this fantastic opportunity at Specsavers Fareham.
How to prepare for a job interview at Specsavers Norge
â¨Know Your Stuff
Make sure you brush up on your knowledge of optical products and services. Be ready to discuss your experience with different types of lenses and frames, as well as any specific customer service scenarios you've handled. This will show that you're not just qualified, but also passionate about the role.
â¨Showcase Your Customer Care Skills
Since customer care is at the heart of Specsavers, prepare examples of how you've gone above and beyond for customers in the past. Think about times when you resolved complaints or provided exceptional service, and be ready to share these stories during the interview.
â¨Demonstrate Team Spirit
Specsavers values teamwork, so be prepared to talk about how you collaborate with others. Share experiences where you've worked closely with optometrists or other team members to ensure a seamless customer experience. Highlighting your ability to build rapport will set you apart.
â¨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest in joining the team and helps you determine if it's the right fit for you. Consider asking about opportunities for professional development or how the team celebrates success.