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- Tasks: Fit and care for contact lenses while providing top-notch customer service.
- Company: Join the Specsavers family, a leader in optical care.
- Benefits: Competitive salary, bonuses, pension contributions, and professional development.
- Other info: Access to cutting-edge technology and exceptional career growth opportunities.
- Why this job: Make a real difference in customers' lives with your expertise.
- Qualifications: Must be a qualified Contact Lens Optician with GOC number.
The predicted salary is between 40000 - 40000 ÂŁ per year.
Location: Basingstoke
Salary: Competitive salary of ÂŁ40,000 depending on experience
Experience Level: Must have previous experience working in an optician and must have a GOC number.
As a Contact Lens Optician, there’s nothing quite like the feeling of being part of the Specsavers team where you’ll be part of a family that works together to give every customer the best possible service. Your role in this is crucial. With one in three UK contact lens wearers coming to us for lenses and advice, we ensure that millions of people get the right lenses, at a price they can afford. In this key role, you’ll work to the highest professional standards, providing a contact lens fitting and aftercare service that’s in a whole different league. You’ll work to boost sales, profit and customer loyalty – exceeding customers’ needs as well as business objectives. In effect, you’ll be our resident expert, sharing your knowledge with customers and staff alike, all while working alongside our dedicated professionals, using the latest equipment.
What’s on offer?
- Competitive salary of ÂŁ40k depending on experience
- Bonus
- Pension contribution
- Support with CET
- Exceptional clinical and professional development opportunities
- Access to cutting-edge clinical technology, such as OCT
- Specsavers Enhanced Perks - Perks is our discounted benefits scheme.
- Subscription to the “Headspace” App
- WeCare – UK confidential employee helpline
The Role in a Nutshell:
- Carry out contact lens fitting and aftercare in accordance with Company procedures and professional guidelines
- Deal with general enquiries and advise customers on contact lenses
- Ensure that all customers have a clear understanding of the contact lens options for their prescription.
- Advise customers on spectacle dispensing options, including current promotions
- Ensure that appointment times are efficiently managed and that customer waiting time is minimized
- Provide insertion / removal instruction to patients as required
Then there’s you
As a qualified Contact Lens Optician, you’ll have what it takes to put customers at their ease. You’re also team-focused, with a passion for what you do – so you’re always up-to-date with the latest developments in the industry. With this approach plus our exciting career development options, you’ll stand every chance of going far.
Contact Lens Optician in Hampshire employer: Specsavers Norge
Contact Detail:
Specsavers Norge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Lens Optician in Hampshire
✨Tip Number 1
Network like a pro! Reach out to fellow opticians and industry professionals on LinkedIn. Join relevant groups and engage in discussions to get your name out there. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions specific to contact lens fitting and customer service. Role-play with a friend or family member to build confidence. Remember, showcasing your passion for helping customers is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Specsavers and tailor your approach to highlight how you can contribute to their mission of excellent customer service.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Contact Lens Optician in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contact Lens Optician role. Highlight your previous experience in an optician setting and don’t forget to mention your GOC number. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our team at Specsavers. Let us know why you’re excited about this opportunity and how you can help us exceed our customers’ needs.
Showcase Your Expertise: As a Contact Lens Optician, you’re the expert! Use your application to demonstrate your knowledge of contact lenses and aftercare. We love seeing candidates who can share insights and show they’re up-to-date with industry developments.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Specsavers family!
How to prepare for a job interview at Specsavers Norge
✨Know Your Stuff
Make sure you brush up on your knowledge about contact lenses and the latest industry trends. Be ready to discuss different types of lenses, fitting techniques, and aftercare procedures. This will show that you're not just qualified but genuinely passionate about providing the best service.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key in this role, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you resolved issues or provided exceptional service, as this will highlight your ability to connect with clients.
✨Practice Common Interview Questions
Anticipate questions related to your experience and how you handle various scenarios in an optician setting. Practising answers to questions like 'How do you manage customer expectations?' or 'What would you do if a customer is unhappy with their lenses?' can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how they measure success in customer service. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.