Call Centre Assistant - Cirencester, Gloucestershire

Call Centre Assistant - Cirencester, Gloucestershire

Cirencester Full-Time 22000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide exceptional customer service and support in a busy call centre environment.
  • Company: Join Specsavers, a leading name in optics with a focus on teamwork.
  • Benefits: Earn up to £12.91 an hour, enjoy discounts, and access employee support services.
  • Other info: Flexible hours with opportunities for personal growth and development.
  • Why this job: Kickstart your career in optics while making a real difference for customers.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 22000 - 25000 £ per year.

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you. As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

What’s on offer?

  • Up to 24 hours - 3 days alternate weekends
  • Up to £12.91 an hour
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • Specsavers Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you

What we’re looking for?

  • Clear and professional verbal communication
  • Staying calm under pressure
  • Showing understanding care for customer concerns

Call Centre Assistant - Cirencester, Gloucestershire employer: Specsavers Norge

At Specsavers, we pride ourselves on being an excellent employer, offering a supportive work culture that values proactive individuals who are passionate about customer service. Located in Cirencester, our Call Centre Assistants enjoy flexible working hours, competitive pay, and a range of benefits including employee discounts, wellness support, and opportunities for personal growth within the optics industry. Join us to be part of a team that prioritises both customer care and employee well-being.

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Contact Details:

Specsavers Norge Recruitment Team

We think you need these skills to ace Call Centre Assistant - Cirencester, Gloucestershire

Customer Service
Verbal Communication
Proactive Attitude
Calm Under Pressure
Understanding Customer Concerns
Teamwork
Retail Knowledge