At a Glance
- Tasks: Welcome and assist customers while providing optical support.
- Company: Join a caring team at Specsavers in beautiful Christchurch.
- Benefits: Earn £13.24/hour, enjoy bonuses, and access great perks.
- Other info: Part-time role with flexible hours and a supportive team.
- Why this job: Kickstart your career with training and growth opportunities.
- Qualifications: Previous customer service experience, ideally in optics.
The predicted salary is between 13.24 - 13.24 £ per hour.
Are you a caring individual looking to continue your career as an Optical Assistant? If so you've come to the right place. We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store is based in beautiful, historic Christchurch, right in the heart of the town and has great transport links. We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What's on Offer?
- £13.24 per hour
- Bonus structure after probation
- Part time 3 days a week including one weekend day (22.5 hours a week)
- Specsavers Perks: High street discounts
- Private healthcare with Aviva including annual spectacle and dental cover
- Funded access to the Headspace App to support your wellbeing
- Additional day off for your birthday
- Enhanced parental leave
- Pension enrolment
- Great progression opportunities
We'd love to hear from you if this is ticking all your boxes and you have the following experience:
- Previous experience in a fast-paced customer service environment
- Experience in Optics (ideally in a retail setting)
Now's the perfect time to apply!
Optical Assistant in Christchurch employer: Specsavers Careers
Join our dynamic team in Beverley as an Optometrist, where your career can flourish in a supportive environment that prioritises professional development and high-quality patient care. With access to state-of-the-art equipment, flexible working options, and a comprehensive benefits package including generous bonuses and employee support services, we are committed to ensuring you thrive both personally and professionally. Experience a workplace culture that values collaboration and excellence, making it an ideal setting for passionate eyecare professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Christchurch
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Specsavers Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Specsavers Careers and let us see your personality shine through!
We think you need these skills to ace Optical Assistant in Christchurch
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Specsavers Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Specsavers Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Specsavers Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Specsavers Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Specsavers Careers will surely appreciate.
