Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, build and repair bikes, and ensure top-notch service.
- Company: Join a passionate cycling community at Specialized UK Retail.
- Benefits: Enjoy a bike loan scheme, discounts, and enhanced annual leave.
- Other info: Be part of a supportive team that celebrates individuality.
- Why this job: Turn your love for cycling into a rewarding career with growth opportunities.
- Qualifications: Technical skills in bike repair and excellent customer service abilities.
The predicted salary is between 24000 - 30000 £ per year.
Turn Your Passion for Cycling into a Career That Moves You Forward. At Specialized UK Retail, we're not just a leading cycle retailer - we're a community driven by purpose, passion, and people. As part of Specialized UK Limited, our stores go beyond the traditional bike shop experience by delivering industry-leading service powered by a team that truly cares.
We’re looking for individuals who share our love for cycling, but also bring their own unique energy, ideas, and experiences. Whether you're a seasoned rider or simply passionate about helping others find joy on two wheels, we want to empower you to thrive. Join us, and you’ll find more than just a job—you’ll discover a rewarding career with room to grow, a team that supports you, and a workplace where your individuality is not only welcomed, but celebrated!
Location: SPECIALIZED NOTTINGHAM, NOTTINGHAMSHIRE. Full-time, 40 hours per week
Job Summary: An integral position within the Specialized UK Retail Team; the Workshop Technician must excel at delivering service, working to timeframes, empathising with the riders' needs and committed to deliver above targets for the workshop and store team.
What you’ll be doing day-to-day:
- Serving customers in-store, by phone and other digital communication tools
- Building and checking bikes for display and prior to rider handover
- Checking in riders’ bikes and repairing as per the job expectation
- Processing warranty work, deliveries and stock transfers
- Completing stock checks and accurately recording anomalies
- General cleaning and maintenance of equipment
- Professional and friendly conduct at all times
- Completing any reasonable request made by leadership
What you'll need to win:
- Technically excellent with all manner of product
- Sound diagnostic capability
- Sound product knowledge and the drive to learn continuously
- Empathy for riders in order to best deliver exceptional customer service
- Shop Floor, selling experience
- Numeracy and literacy skills
- Clear and effective communicator and diagnostics
- I.T. skills in order to operate in store systems
You will be part of the Store team, which means you will support on the shop floor with sales, delivering a premium service.
Reporting to: Workshop Manager
We have a competitive benefits package which includes:
- Bike Loan Scheme
- Bike & Apparel Purchase Policy
- Discounted Sport Brand Purchases
- Employee Assistance Programme, including your immediate family
- Enhanced Annual Leave
- Enhanced Absence Policy
- Annual Merit Review
- Company Events
Workshop Technician in Nottingham employer: Specialized
Contact Detail:
Specialized Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Technician in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Specialized UK Retail. Understand their values and what makes them tick. This way, you can show how your passion for cycling aligns with their mission.
✨Tip Number 2
Practice your communication skills! As a Workshop Technician, you'll need to connect with customers and team members alike. Try role-playing common scenarios with a friend to boost your confidence and ensure you can convey your enthusiasm effectively.
✨Tip Number 3
Show off your technical skills! Bring examples of your previous work or even a portfolio if you have one. Demonstrating your hands-on experience with bike repairs and maintenance will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Technician in Nottingham
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share your experiences, whether you're a seasoned rider or just someone who enjoys helping others find joy on two wheels. We want to see your unique energy and enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Workshop Technician role. Mention any relevant technical expertise and customer service experience that showcases your ability to empathise with riders and deliver exceptional service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications and passion without getting lost in unnecessary details.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at Specialized UK Retail!
How to prepare for a job interview at Specialized
✨Know Your Bikes
Make sure you brush up on your cycling knowledge before the interview. Familiarise yourself with different bike types, components, and common repairs. This will not only show your passion for cycling but also demonstrate your technical expertise, which is crucial for a Workshop Technician role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you empathised with a customer's needs or went above and beyond to help them. This is key, as the role requires a strong focus on delivering exceptional service to riders.
✨Practice Your Communication
As a Workshop Technician, you'll need to communicate effectively with both customers and team members. Practice explaining technical concepts in simple terms, and be ready to discuss how you would handle various customer interactions. Clear communication can set you apart from other candidates.
✨Demonstrate Your Team Spirit
Since you'll be part of a team, it's important to show that you can work well with others. Think of examples where you've collaborated successfully in a team setting. Highlighting your ability to support your colleagues and contribute to a positive workplace culture will resonate well with the interviewers.