At a Glance
- Tasks: Deliver top-notch service, build and repair bikes, and connect with fellow cycling enthusiasts.
- Company: Join the Specialized team in Nottingham, a leader in the cycling industry.
- Benefits: Enjoy a bike loan scheme, discounts on gear, and enhanced annual leave.
- Other info: Be part of a vibrant team with opportunities for growth and company events.
- Why this job: Turn your passion for cycling into a rewarding career while helping others ride their best.
- Qualifications: Technical skills in bike maintenance and a knack for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Turn your passion for cycling into a career that moves you forward.
Location: Specialized Nottingham, Nottinghamshire. Full-time, 40 hours per week.
Job Summary
An integral position within the Specialized UK Retail Team; the Workshop Technician must excel at delivering service, working to timeframes, empathising with riders’ needs and committed to deliver above targets for the workshop and store team.
Responsibilities
- Serving customers in-store, by phone and other digital communication tools.
- Building and checking bikes for display and prior to rider handover.
- Checking in riders’ bikes and repairing as per job expectation.
- Processing warranty work, deliveries and stock transfers.
- Completing stock checks and accurately recording anomalies.
- General cleaning and maintenance of equipment.
- Professional and friendly conduct at all times.
- Completing any reasonable request made by leadership.
Qualifications
- Technically excellent with all manner of product.
- Sound diagnostic capability.
- Sound product knowledge and the drive to learn continuously.
- Empathy for riders to deliver exceptional customer service.
- Shop floor, selling experience.
- Numeracy and literacy skills.
- Clear and effective communicator and diagnostics.
- I.T. skills to operate in store systems.
Reporting
Reporting to: Workshop Manager.
Benefits
- Bike Loan Scheme.
- Bike & Apparel Purchase Policy.
- Discounted Sport Brand Purchases.
- Employee Assistance Programme, including your immediate family.
- Enhanced Annual Leave.
- Enhanced Absence Policy.
- Annual Merit Review.
- Company Events.
Workshop Technician in Nottingham employer: Specialized UK Retail
At Specialized Nottingham, we are passionate about cycling and committed to fostering a vibrant work culture that prioritises employee growth and well-being. As a Workshop Technician, you will benefit from our Bike Loan Scheme, generous discounts on sports apparel, and an Employee Assistance Programme that supports both you and your family. Join us in a dynamic environment where your skills are valued, and you can truly make a difference in the lives of fellow cycling enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Technician in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specialized. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their cycling community.
✨Tip Number 2
Practice your communication skills! As a Workshop Technician, you'll need to chat with customers and colleagues alike. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can empathise with riders' needs effectively.
✨Tip Number 3
Show off your technical skills! Bring examples of your previous work or even photos of bikes you've built or repaired. This hands-on evidence can really impress the hiring team and demonstrate your passion for cycling and commitment to quality service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Specialized family. Let's get you on that bike!
We think you need these skills to ace Workshop Technician in Nottingham
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives you to excel in a workshop environment.
Tailor Your Skills to the Role:Make sure to align your skills with the job description. Highlight your technical expertise, diagnostic capabilities, and customer service experience. We want to see how you can contribute to our team and meet the needs of our riders!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate effective communication, so make sure your written application reflects that!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Workshop Technician role. We can’t wait to hear from you!
How to prepare for a job interview at Specialized UK Retail
✨Know Your Bikes
Make sure you brush up on your technical knowledge about different bike models and components. Being able to discuss specific products and demonstrate your understanding of their features will show that you're genuinely passionate about cycling and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you empathised with a customer's needs or went above and beyond to solve a problem. This will highlight your ability to connect with riders and deliver the service they expect.
✨Practice Your Communication
Since you'll be interacting with customers both in-store and digitally, practice clear and effective communication. You might want to role-play common scenarios with a friend to ensure you can convey information confidently and professionally.
✨Demonstrate Your Team Spirit
The Workshop Technician role is all about teamwork. Be ready to discuss how you've collaborated with others in previous jobs. Highlight any experiences where you contributed to a team goal or supported colleagues, as this will show that you're a great fit for the Specialized UK Retail Team.
