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- Tasks: Lead and motivate your team while overseeing service and repair bookings.
- Company: Join Mr Clutch, a top UK Autocentre network known for exceptional service.
- Benefits: Enjoy up to 44 days paid leave, competitive salary, and an excellent bonus scheme.
- Why this job: This role offers great earning potential and the chance to develop your leadership skills.
- Qualifications: Hands-on experience in the motor industry and strong customer service skills are essential.
- Other info: Flexible hours with opportunities for career development and training at IMI approved academies.
The predicted salary is between 36000 - 60000 £ per year.
We are offering exceptional earning potential with up to 44 days paid leave for an experienced “hands-on” Workshop Controller to join our friendly team and oversee bookings for service & repair work. Our competitive salary package consists of an excellent basic salary with an outstanding bonus scheme.
On average, our Workshop Controllers earn a bonus of around £15,000 per year; some achieve £25,000 or more!
Manager Bonus Structure Quotes
- Autocentre Manager who has been with the Company for over 14 years: “It is structured fairly. Definitely achievable for the right person. The key is drive. It’s how you adapt yourself. You get what you put in.”
- Autocentre Manager who has been with the Company since 2012: “It is brilliant! It’s a good structure and is based on what you put out the door – I earned more in bonus than flat pay.”
Our Workshop Controllers are our role models who lead and motivate their teams to achieve and exceed realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout. Customer satisfaction is of paramount importance to our business, and your ability to communicate effectively with our clientele will contribute to generating repeat and new business that will enhance the overall profitability and success of the branch. If you have a polite, conscientious, and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch.
This is an exciting opportunity for an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level.
The ideal applicant will have hands-on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed, and the ability to develop and drive a successful team. In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities, and excellent working practices.
Our Workshop Controllers Are Responsible For
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits
- The potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Excellent Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- NOW: Pension Scheme.
Strictly No Agencies.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt, and MOT provider, with over 40 Autocentres throughout the UK.
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Workshop Controller employer: Specialized applications
Contact Detail:
Specialized applications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Make sure to highlight your hands-on experience in the motor industry during any conversations or networking opportunities. This role values practical skills, so sharing specific examples of your past work can set you apart.
✨Tip Number 2
Demonstrate your leadership abilities by discussing how you've motivated teams in previous roles. The company is looking for someone who can lead and inspire, so be ready to share your success stories.
✨Tip Number 3
Familiarize yourself with the company's ethos and customer service standards. Being able to articulate how your values align with theirs will show that you're a good cultural fit for the team.
✨Tip Number 4
Network with current employees or industry professionals to gain insights about the company culture and expectations. This can provide you with valuable information that can help you tailor your approach when applying.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience in the motor industry and showcases your customer service skills. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Workshop Controller position. Mention how your previous experiences align with the company's ethos and your desire to contribute to customer satisfaction.
Highlight Achievements: In your application, emphasize any achievements related to maximizing profits or improving customer satisfaction in your past roles. This will show your potential to meet and exceed the targets set by the company.
Showcase Communication Skills: Since effective communication is key to this role, provide examples of how you've successfully interacted with clients and team members in the past. This will demonstrate your ability to maintain the company's image and promote outstanding customer service.
How to prepare for a job interview at Specialized applications
✨Show Your Hands-On Experience
Make sure to highlight your practical experience in the motor industry. Discuss specific examples where you've successfully managed service and repair work, as this will demonstrate your capability to handle the responsibilities of a Workshop Controller.
✨Emphasize Customer Service Skills
Since customer satisfaction is crucial for the role, be prepared to share instances where you provided outstanding customer service. Explain how your communication skills helped in generating repeat business and enhancing customer relationships.
✨Demonstrate Leadership Qualities
As a Workshop Controller, you'll need to lead and motivate your team. Share experiences where you've successfully guided a team to meet or exceed targets, showcasing your ability to inspire and drive success within a group.
✨Discuss Your Drive for Success
The company values individuals who are driven and adaptable. Be ready to talk about your personal goals and how you plan to achieve them within the company. Mention any past achievements that reflect your ambition and commitment to excellence.
