At a Glance
- Tasks: Lead and motivate your team to deliver outstanding customer service and achieve targets.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly culture.
- Benefits: Competitive salary, exceptional bonus potential, up to 44 days paid leave, and career development.
- Why this job: Make a real impact as a role model in a dynamic environment with great earning potential.
- Qualifications: Minimum two years experience as an Autocentre Manager or relevant roles with strong leadership skills.
- Other info: Training at IMI approved Academies and a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £15,000 per year, some achieve £25,000 or more!
We would consider applications from exceptional Workshop Controllers, Service Advisors or Parts Advisors who have the relevant experience and aspirations to develop their careers.
Role and Responsibilities
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits
- The potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Outstanding Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Autocentre Manager in Norwich employer: Specialized applications
Contact Detail:
Specialized applications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Autocentre Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your customer service skills and team leadership abilities, as these are key for an Autocentre Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Autocentre Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Autocentre Manager role. Highlight your relevant experience, especially in customer service and team leadership. We want to see how you’ve driven success in previous roles!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers where possible to demonstrate how you’ve exceeded targets or improved customer satisfaction. This will help us see your potential impact.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the automotive industry and why you’re excited about joining our team. We love seeing genuine enthusiasm and a clear understanding of our company values.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at Specialized applications
✨Know Your Numbers
As an Autocentre Manager, you'll need to demonstrate your understanding of financial targets and how to achieve them. Brush up on key performance indicators (KPIs) relevant to the role, such as profit margins and customer satisfaction scores. Be ready to discuss how you've met or exceeded these in your previous roles.
✨Showcase Your Leadership Skills
This role is all about leading a team, so be prepared to share specific examples of how you've motivated and developed your staff in the past. Think about times when you’ve turned around underperforming teams or implemented successful training programmes. Highlight your ability to communicate effectively and foster a positive work environment.
✨Customer Service is Key
Since customer satisfaction is paramount, come armed with stories that showcase your commitment to outstanding service. Discuss how you've handled difficult customers or situations, and what strategies you used to ensure repeat business. This will show that you understand the importance of customer relationships in driving success.
✨Research the Company Culture
Before the interview, take some time to research Mr Clutch and their values. Understanding their brand image and how they position themselves in the market will help you align your answers with their expectations. Mentioning specific aspects of their culture during the interview can demonstrate your genuine interest in the company.