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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in our Autocentre.
- Company: Join a friendly and successful company with a strong reputation in the automotive industry.
- Benefits: Enjoy competitive salary, exceptional bonuses, great training, and promotional opportunities.
- Why this job: This role offers high earning potential and a supportive culture focused on success and development.
- Qualifications: Minimum two years’ experience as an Autocentre Manager with excellent customer service skills required.
- Other info: Average bonuses can reach £15,000, with top performers earning £25,000 or more!
The predicted salary is between 36000 - 60000 £ per year.
Overview
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.
The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £25,000 per year, some achieve £45,000 or more!
Current Manager Bonus Structure Quotes
- Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person. The key is drive. It’s how you adapt yourself. You get what you put in.
- Autocentre Manager who has been with the Company since 2012: It is brilliant! It’s a good structure, based on what you put out the door I earnt more in bonus than flat pay.
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.
Our Autocentre Managers Are Responsible For
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
- Ensuring the security of stock and monies, being accountable for any losses
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits
- The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Outstanding Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- NOW: Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
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Contact Detail:
Specialized applications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Network with current and former Autocentre Managers to gain insights into their experiences and the skills that helped them succeed. This can provide you with valuable information on what the company values in a candidate.
✨Tip Number 2
Demonstrate your leadership skills by discussing specific examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop others will resonate well with the hiring team.
✨Tip Number 3
Familiarise yourself with the latest trends in the automotive industry, especially those related to customer service and operational efficiency. Showing that you're up-to-date can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets and driving profitability. Be ready to share strategies you've implemented in previous roles that led to increased revenue or improved customer satisfaction.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your two years of experience as an Autocentre Manager. Detail specific achievements and how you successfully managed teams and improved customer service.
Showcase Customer Service Skills: Since excellent customer service skills are crucial for this role, provide examples of how you've gone above and beyond for customers in your previous positions.
Demonstrate Leadership Abilities: Illustrate your ability to develop and drive a successful team. Mention any training or mentoring experiences you've had, and how they contributed to team success.
Express Your Drive and Ambition: Convey your desire to succeed and how you plan to achieve the bonus potential mentioned in the job description. Share your motivation and what drives you in your career.
How to prepare for a job interview at Specialized applications
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Highlight Customer Service Experience
Excellent customer service is crucial for this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you handle difficult situations to ensure customer satisfaction.
✨Discuss Your Drive for Success
The company values drive and ambition. Share your personal goals and how they align with the company's objectives. Talk about your achievements and how you've contributed to previous employers' success.
✨Prepare for Questions on Bonus Structures
Since the role offers an attractive bonus scheme, be prepared to discuss your understanding of performance-based incentives. Think about how you can contribute to achieving targets and what strategies you would implement to maximise bonuses.
