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- Tasks: Lead agile delivery and ensure smooth project execution across various business units.
- Company: Join a dynamic team at a leading retail and e-commerce company.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Why this job: Shape the future of tech initiatives while fostering collaboration and innovation.
- Qualifications: Experience in agile delivery and strong leadership skills required.
- Other info: Be part of a culture that values teamwork, accountability, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Tech Delivery Manager to lead the smooth, predictable delivery of our Web and Enterprise initiatives. You will be the central coordinator across all our business units such as Trade, The Whisky Exchange website, Whisky.Auction, Shops, and Events - driving clarity, alignment, and progress. This role blends agile delivery, structured intake and prioritisation, cross-functional facilitation, roadmap stewardship, and people leadership. You will also help shape future initiatives and support the CAPEX/OPEX budgeting process for our technology portfolio.
Main Responsibilities:
- Agile Delivery & Team Facilitation: Lead and facilitate all Agile practices (stand-ups, sprint planning, backlog refinement, reviews, retrospectives) for internal and external development teams. Ensure teams work in a consistently Agile way, maintaining clear backlogs, well-defined requirements, and realistic sprint commitments. Promote adaptability, enabling rapid reprioritisation and effective response to fast-moving or changing business needs. Maintain visibility of dependencies, risks, and delivery progress across stakeholders. Remove blockers and maintain delivery momentum to keep work flowing efficiently. Drive continuous improvement through retrospectives, feedback, and evolving Agile practices.
- Intake, Prioritisation & Request Management: Manage inbound work requests for all website and enterprise platforms. Assess clarity and readiness of requirements; raise questions proactively. Prioritise items into upcoming sprints or escalate for in-flight inclusion when urgent. Maintain transparent priorities across product, tech, and the wider business.
- Cross Functional Alignment & Governance: Facilitate regular cross-stream forums (Tech, TWE, W.A, shops, events, data) to review new requests, align decisions, and share progress. Act as a connector across teams to ensure stable planning, shared understanding, and coordinated delivery.
- Project & Program Delivery: Own end-to-end delivery of initiatives across the web and enterprise estate. Manage scope, timelines, risk, dependencies, and stakeholder communication. Drive discovery for medium and large-scale projects, shaping problem definition and delivery approach.
- Roadmaps & Portfolio Support: Maintain platform roadmaps across all web and enterprise platforms. Track progress, milestones, and any shifts that impact the broader portfolio. Support budget planning and tracking for Tech (CAPEX + OPEX).
- People Leadership: Responsible for four team members (BA, QA, UX, ERP Support Analyst). Set direct and provide opportunities for regular 1:1s, using our performance review process, coaching, developing and giving timely feedback to support growth and development. Role model our behaviours and values. Foster a culture of collaboration, accountability, and continuous improvement across the delivery team. Support resource planning and team structure decisions to ensure capacity aligns with roadmap needs.
Key Skills/Requirements:
- Proven experience in agile delivery and business analysis.
- Experience in leading and developing people.
- Excellent facilitation and communication skills across technical and non-technical groups.
- Strong prioritisation and organisational abilities with experience running structured intake processes.
- Comfort working with budgets, reporting cycles, and roadmap planning.
- A proactive, collaborative mindset with a focus on outcomes and team wellbeing.
- Retail and e-com/digital experience would be a plus.
- Agile Delivery qualifications could be an advantage.
Key Stakeholders & Relationships: Relationships and Stakeholders are important and need to be built across the whole business, project dependent.
Key Behaviours:
- Consumer and Customer Centricity.
- Grow Diverse Teams.
- Collaboration.
- Deliver Results Efficiently.
- Drive Engagement.
- Foster Growth Mindset.
Tech Delivery Manager employer: Speciality Drinks Group
Contact Detail:
Speciality Drinks Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Delivery Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in a Tech Delivery Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Agile delivery and team facilitation. Share specific examples of how you've driven clarity and progress in past projects.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you can showcase your passion for joining our team.
We think you need these skills to ace Tech Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in agile delivery and team facilitation. We want to see how your skills align with the role of Tech Delivery Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Leadership Skills: Since this role involves people leadership, share examples of how you've successfully led teams in the past. We love to see how you’ve fostered collaboration and accountability, so include specific instances where you’ve made a positive impact.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Speciality Drinks Group
✨Know Your Agile Inside Out
Make sure you brush up on your Agile methodologies. Be ready to discuss how you've led Agile practices in the past, like stand-ups and sprint planning. Prepare examples of how you've maintained clear backlogs and adapted to changing business needs.
✨Showcase Your People Skills
As a Tech Delivery Manager, you'll be leading a team. Think about your leadership style and be prepared to share how you've developed team members in previous roles. Highlight any experiences where you've fostered collaboration and accountability within your teams.
✨Master the Art of Prioritisation
You'll need to manage inbound work requests and prioritise effectively. Come equipped with examples of how you've assessed clarity and readiness of requirements in the past. Discuss your approach to maintaining transparent priorities across different stakeholders.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating complex ideas clearly to both technical and non-technical audiences. Be ready to discuss how you've facilitated cross-functional alignment and shared progress in previous projects.