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- Tasks: Manage running accounts, ensuring timely dispatch and customer satisfaction.
- Company: Join Specialist Sports, a leading agency for top sports brands like adidas.
- Benefits: Enjoy flexible working hours and opportunities for travel and growth.
- Why this job: Be part of an exciting team, enhancing customer experiences in the sports industry.
- Qualifications: Relevant trade experience and a passion for running are essential.
- Other info: Field-based role with occasional office visits in Southampton.
The predicted salary is between 36000 - 60000 £ per year.
Specialist Sports Limited is a well-established sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to performance sports brands including world leading brand adidas.
Sales & Marketing Team Specialist Sports is committed to growing its capabilities as an authentic route to market and solution provider for an expanding roster of brands and categories. The Running Account Manager will join our Running Specialist Team with a growing business, working with exciting industry-leading product to deliver market leading standards and ensure an enhanced customer experience.
The Role
- Manage the fulfilment of Specialist Sports commitments to wholesale trade accounts & other partners.
- Management of a targeted list of Running customers, maximising commercial revenue from B2B and B2C channels by ensuring timely dispatch, on time in full (OTIF) and management of day-to-day queries.
- Work with a northern UK account base.
- Growth of the Running categories through new and existing customers, including a pro-active approach to developing existing and finding new business.
- Input to the Category Manager to accurately forecast and control inventory for Running categories and associated products.
- Management/Support of Specialist Sports & retail partners event/expo activity.
- Collaborate with brand coaches to deliver product technical training and promo activations and support retailers with up-to-date technical content.
- Management and development of the Running customer orderbook ensuring timely fulfilment of requirements.
- Management of the Running database of wholesale & B2B customers ensuring accurate contacts and key engagement dates are met.
- Create appropriate sell-in tools in multi-media for the Running categories and ensure Specialist Sports websites are maintained with correct product images, product information, marketing materials and associated resources.
- Assistance with general sales enquiries via all media, work with customer fulfilment team to ensure all customers receive orders promptly.
- Other ad-hoc duties as delegated from time to time by the Category Manager or Sales and Marketing Director or any other person designated in their absence.
The Running Account Manager should hold some relevant trade experience and qualification, have an enthusiastic professional approach and a personal affinity with sports, particularly running. The role will be primarily field based but frequent travel to Specialist Sports office in Southampton should be expected. Specialist Sports operate a flexible working policy with defined minimum core hours, however, working hours may be varied depending on the requirements of the role.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
RUNNING ACCOUNT MANAGER employer: Specialist Sports
Contact Detail:
Specialist Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RUNNING ACCOUNT MANAGER
✨Tip Number 1
Familiarise yourself with the latest trends in the running industry. Understanding what products are currently popular and how they perform in the market will help you engage effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the sports and running sectors. Attend industry events, expos, or local running clubs to build connections. This can provide valuable insights into customer needs and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with B2B and B2C sales strategies. Be ready to share specific examples of how you've maximised revenue or improved customer satisfaction in previous roles, as this will be crucial for the Running Account Manager position.
✨Tip Number 4
Showcase your passion for running and sports in your conversations. Whether it's through personal anecdotes or discussing your favourite brands, demonstrating your enthusiasm can set you apart from other candidates and align you with the company’s values.
We think you need these skills to ace RUNNING ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the sports industry. Emphasise any previous roles that involved B2B and B2C channels, as well as your affinity with running.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage customer relationships and fulfil commitments effectively.
Showcase Your Communication Skills: Since the role requires effective communication with clients and internal teams, provide examples in your application of how you've successfully navigated customer queries or collaborated on projects.
Highlight Your Proactive Approach: Illustrate instances where you took the initiative to grow business or improve processes. This could include developing new customer relationships or enhancing existing ones, which is crucial for this role.
How to prepare for a job interview at Specialist Sports
✨Show Your Passion for Running
Make sure to express your enthusiasm for running and sports in general. Share personal experiences or achievements related to running, as this will demonstrate your genuine interest in the industry and the role.
✨Understand the Company and Its Brands
Research Specialist Sports Limited and its partnerships, especially with brands like adidas. Familiarise yourself with their products and market strategies, so you can discuss how you can contribute to their goals during the interview.
✨Prepare for B2B and B2C Scenarios
Since the role involves managing both wholesale and retail accounts, be ready to discuss your experience with B2B and B2C sales. Prepare examples of how you've maximised revenue and handled customer queries effectively in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to showcase your ability to engage with clients and internal teams. You might want to share examples of how you've successfully resolved issues or improved customer relationships in the past.
