RUNNING ACCOUNT MANAGER

Specialist Sports Limited is a well-established sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to performance sports brands including world leading brand adidas.

The Running Account Manager will join our Running Specialist Team with a growing business, working with exciting industry-leading product to deliver market leading standards and ensure an enhanced customer experience.

The Role

• Manage the fulfilment of Specialist Sports commitments to wholesale trade accounts & other partners.
• Management of a targeted list of Running customers, maximising commercial revenue from B2B and B2C channels by ensuring timely dispatch, on time in full (OTIF) and management of day-to-day queries.
• Work with a northern UK account base.
• Growth of the Running categories through new and existing customers, including a pro-active approach to developing existing and finding new business.
• Input to the Category Manager to accurately forecast and control inventory for Running categories and associated products.
• Management/Support of Specialist Sports & retail partners event/expo activity.
• Collaborate with brand coaches to deliver product technical training and promo activations and support retailers with up-to-date technical content.
• Management and development of the Running customer orderbook ensuring timely fulfilment of requirements.
• Management of the Running database of wholesale & B2B customers ensuring accurate contacts and key engagement dates are met.
• Create appropriate sell-in tools in multi-media for the Running categories and ensure Specialist Sports websites are maintained with correct product images, product information, marketing materials and associated resources.
• Assistance with general sales enquiries via all media, work with customer fulfilment team to ensure all customers receive orders promptly.
• Other ad-hoc duties as delegated from time to time by the Category Manager or Sales and Marketing Director or any other person designated in their absence.

The Running Account Manager should hold some relevant trade experience and qualification, have an enthusiastic professional approach and a personal affinity with sports, particularly running. The role will be primarily field based but frequent travel to Specialist Sports office in Southampton should be expected. Specialist Sports operate a flexible working policy with defined minimum core hours, however, working hours may be varied depending on the requirements of the role.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.