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- Tasks: Manage running accounts, ensuring timely dispatch and customer satisfaction.
- Company: Join Specialist Sports, a leading agency for top sports brands like adidas.
- Benefits: Enjoy flexible working hours and opportunities for travel.
- Why this job: Be part of a dynamic team, enhancing customer experiences in the running industry.
- Qualifications: Relevant trade experience and a passion for sports, especially running.
- Other info: Field-based role with occasional office visits in Southampton.
The predicted salary is between 36000 - 60000 £ per year.
Specialist Sports Limited is a well-established sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to performance sports brands including world leading brand adidas.
Sales & Marketing Team Specialist Sports is committed to growing its capabilities as an authentic route to market and solution provider for an expanding roster of brands and categories. The Running Account Manager will join our Running Specialist Team with a growing business, working with exciting industry-leading product to deliver market leading standards and ensure an enhanced customer experience.
The Role
- Manage the fulfilment of Specialist Sports commitments to wholesale trade accounts & other partners.
- Management of a targeted list of Running customers, maximising commercial revenue from B2B and B2C channels by ensuring timely dispatch, on time in full (OTIF) and management of day-to-day queries.
- Work with a northern UK account base.
- Growth of the Running categories through new and existing customers, including a pro-active approach to developing existing and finding new business.
- Input to the Category Manager to accurately forecast and control inventory for Running categories and associated products.
- Management/Support of Specialist Sports & retail partners event/expo activity.
- Collaborate with brand coaches to deliver product technical training and promo activations and support retailers with up-to-date technical content.
- Management and development of the Running customer orderbook ensuring timely fulfilment of requirements.
- Management of the Running database of wholesale & B2B customers ensuring accurate contacts and key engagement dates are met.
- Create appropriate sell-in tools in multi-media for the Running categories and ensure Specialist Sports websites are maintained with correct product images, product information, marketing materials and associated resources.
- Assistance with general sales enquiries via all media, work with customer fulfilment team to ensure all customers receive orders promptly.
- Other ad-hoc duties as delegated from time to time by the Category Manager or Sales and Marketing Director or any other person designated in their absence.
The Running Account Manager should hold some relevant trade experience and qualification, have an enthusiastic professional approach and a personal affinity with sports, particularly running. The role will be primarily field based but frequent travel to Specialist Sports office in Southampton should be expected. Specialist Sports operate a flexible working policy with defined minimum core hours, however, working hours may be varied depending on the requirements of the role.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
RUNNING ACCOUNT MANAGER employer: Specialist Sports
Contact Detail:
Specialist Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RUNNING ACCOUNT MANAGER
✨Tip Number 1
Familiarise yourself with the latest trends in the running industry. Understanding what’s hot and what’s not will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the sports and running sectors. Attend industry events, expos, or local running clubs to build relationships that could lead to job opportunities or valuable insights about the role.
✨Tip Number 3
Showcase your passion for running and sports in your interactions. Whether it’s through social media or networking events, sharing your personal experiences can help you connect with the team at Specialist Sports on a deeper level.
✨Tip Number 4
Prepare to discuss how you would manage customer relationships and fulfilment processes. Think of specific examples from your past experience where you successfully handled similar responsibilities, as this will demonstrate your capability for the role.
We think you need these skills to ace RUNNING ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the sports industry. Emphasise any previous roles that involved B2B and B2C channels, as well as your ability to manage customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for running and sports. Discuss how your skills align with the responsibilities of the Running Account Manager role, such as managing customer queries and fulfilling commitments to wholesale accounts.
Showcase Relevant Experience: Include specific examples of how you've successfully managed accounts or driven sales growth in previous positions. Highlight any experience with inventory control and customer engagement strategies that would be beneficial for this role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Running Account Manager position.
How to prepare for a job interview at Specialist Sports
✨Show Your Passion for Running
Make sure to express your enthusiasm for running and sports in general during the interview. Share personal experiences or achievements related to running, as this will demonstrate your genuine interest in the industry and the role.
✨Understand the Company and Its Brands
Research Specialist Sports Limited and its partnerships, especially with brands like adidas. Familiarise yourself with their products and market strategies, so you can discuss how your skills align with their goals and how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer management skills. Prepare examples from your past experience where you successfully handled customer queries or maximised revenue, showcasing your proactive approach.
✨Highlight Your Communication Skills
As the role involves collaboration with various stakeholders, emphasise your communication skills. Be ready to discuss how you build relationships with clients and team members, and how you ensure clear and effective communication to meet customer needs.
