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- Tasks: Manage running accounts, ensuring timely dispatch and customer satisfaction.
- Company: Join Specialist Sports, a leading agency for top sports brands like adidas.
- Benefits: Enjoy flexible working hours and opportunities for travel and growth.
- Other info: Field-based role with occasional office visits in Southampton.
- Why this job: Be part of an exciting team, enhancing customer experiences in the sports industry.
- Qualifications: Relevant trade experience and a passion for running are essential.
The predicted salary is between 36000 - 60000 £ per year.
Specialist Sports Limited is a well-established sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to performance sports brands including world leading brand adidas.
The Running Account Manager will join our Running Specialist Team with a growing business, working with exciting industry-leading product to deliver market leading standards and ensure an enhanced customer experience.
The Role
- Manage the fulfilment of Specialist Sports commitments to wholesale trade accounts & other partners.
- Management of a targeted list of Running customers, maximising commercial revenue from B2B and B2C channels by ensuring timely dispatch, on time in full (OTIF) and management of day-to-day queries.
- Work with a northern UK account base.
- Growth of the Running categories through new and existing customers, including a pro-active approach to developing existing and finding new business.
- Input to the Category Manager to accurately forecast and control inventory for Running categories and associated products.
- Management/Support of Specialist Sports & retail partners event/expo activity.
- Collaborate with brand coaches to deliver product technical training and promo activations and support retailers with up-to-date technical content.
- Management and development of the Running customer orderbook ensuring timely fulfilment of requirements.
- Management of the Running database of wholesale & B2B customers ensuring accurate contacts and key engagement dates are met.
- Create appropriate sell-in tools in multi-media for the Running categories and ensure Specialist Sports websites are maintained with correct product images, product information, marketing materials and associated resources.
- Assistance with general sales enquiries via all media, work with customer fulfilment team to ensure all customers receive orders promptly.
- Other ad-hoc duties as delegated from time to time by the Category Manager or Sales and Marketing Director or any other person designated in their absence.
The Running Account Manager should hold some relevant trade experience and qualification, have an enthusiastic professional approach and a personal affinity with sports, particularly running. The role will be primarily field based but frequent travel to Specialist Sports office in Southampton should be expected. Specialist Sports operate a flexible working policy with defined minimum core hours, however, working hours may be varied depending on the requirements of the role.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
RUNNING ACCOUNT MANAGER employer: Specialist Sports
Contact Detail:
Specialist Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RUNNING ACCOUNT MANAGER
✨Tip Number 1
Familiarise yourself with the latest trends in the running industry. Understanding what’s hot and what’s not will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the sports and running sectors. Attend industry events, expos, or local running clubs to build relationships that could lead to job opportunities or valuable insights about the role.
✨Tip Number 3
Showcase your passion for running and sports in your interactions. Whether it’s through social media or networking events, sharing your experiences can help you connect with like-minded individuals and make a lasting impression.
✨Tip Number 4
Prepare to discuss how you would manage customer relationships and fulfilment processes. Think of specific examples from your past experiences that highlight your ability to handle queries and ensure timely deliveries, as this is crucial for the role.
We think you need these skills to ace RUNNING ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the sports industry. Emphasise any previous roles that involved B2B and B2C channels, as well as your affinity with running.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage customer relationships and fulfil commitments effectively.
Showcase Your Communication Skills: Since the role requires effective communication with clients and internal teams, provide examples in your application of how you've successfully navigated customer queries or collaborated on projects in the past.
Highlight Your Proactive Approach: Illustrate your proactive approach to business development by sharing instances where you identified new opportunities or improved existing processes. This will resonate well with the company's focus on growth and customer success.
How to prepare for a job interview at Specialist Sports
✨Show Your Passion for Running
Make sure to express your enthusiasm for running and sports in general during the interview. Share personal experiences or achievements related to running, as this will demonstrate your genuine interest in the industry and the role.
✨Understand the Company and Its Brands
Do your homework on Specialist Sports Limited and its partnerships, especially with brands like adidas. Familiarise yourself with their products and recent initiatives, so you can discuss how you can contribute to their goals and enhance customer experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage customer relationships. Prepare examples from your past experience where you successfully handled customer queries or improved sales performance, particularly in a B2B or B2C context.
✨Demonstrate Your Communication Skills
As the role involves collaboration with various stakeholders, showcase your communication abilities. Be clear and concise in your responses, and highlight any experience you have in training or supporting teams, as this will be crucial for working with brand coaches and retail partners.