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- Tasks: Manage running accounts, ensuring timely dispatch and customer satisfaction.
- Company: Join Specialist Sports, a leading agency for top sports brands like adidas.
- Benefits: Enjoy flexible working hours and opportunities for travel and growth.
- Why this job: Be part of an exciting team, enhancing customer experiences in the sports industry.
- Qualifications: Relevant trade experience and a passion for running are essential.
- Other info: Field-based role with occasional office visits in Southampton.
The predicted salary is between 36000 - 60000 £ per year.
Specialist Sports Limited is a well-established sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to performance sports brands including world leading brand adidas.
Sales & Marketing Team Specialist Sports is committed to growing its capabilities as an authentic route to market and solution provider for an expanding roster of brands and categories. The Running Account Manager will join our Running Specialist Team with a growing business, working with exciting industry-leading product to deliver market leading standards and ensure an enhanced customer experience.
The Role
- Manage the fulfilment of Specialist Sports commitments to wholesale trade accounts & other partners.
- Management of a targeted list of Running customers, maximising commercial revenue from B2B and B2C channels by ensuring timely dispatch, on time in full (OTIF) and management of day-to-day queries.
- Work with a northern UK account base.
- Growth of the Running categories through new and existing customers, including a pro-active approach to developing existing and finding new business.
- Input to the Category Manager to accurately forecast and control inventory for Running categories and associated products.
- Management/Support of Specialist Sports & retail partners event/expo activity.
- Collaborate with brand coaches to deliver product technical training and promo activations and support retailers with up-to-date technical content.
- Management and development of the Running customer orderbook ensuring timely fulfilment of requirements.
- Management of the Running database of wholesale & B2B customers ensuring accurate contacts and key engagement dates are met.
- Create appropriate sell-in tools in multi-media for the Running categories and ensure Specialist Sports websites are maintained with correct product images, product information, marketing materials and associated resources.
- Assistance with general sales enquiries via all media, work with customer fulfilment team to ensure all customers receive orders promptly.
- Other ad-hoc duties as delegated from time to time by the Category Manager or Sales and Marketing Director or any other person designated in their absence.
The Running Account Manager should hold some relevant trade experience and qualification, have an enthusiastic professional approach and a personal affinity with sports, particularly running. The role will be primarily field based but frequent travel to Specialist Sports office in Southampton should be expected. Specialist Sports operate a flexible working policy with defined minimum core hours, however, working hours may be varied depending on the requirements of the role.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
RUNNING ACCOUNT MANAGER employer: Specialist Sports
Contact Detail:
Specialist Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RUNNING ACCOUNT MANAGER
✨Tip Number 1
Familiarise yourself with the latest trends in the running industry. Understanding what’s hot and what’s not will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the sports and running sectors. Attend industry events, expos, or local running clubs to build relationships that could lead to job opportunities or valuable insights about the role.
✨Tip Number 3
Showcase your passion for running and sports in your interactions. Whether it’s through social media or networking events, sharing your personal experiences can resonate well with the hiring team and highlight your suitability for the role.
✨Tip Number 4
Prepare to discuss how you would manage customer relationships and fulfilment processes. Think of specific examples from your past experience where you successfully handled similar responsibilities, as this will demonstrate your capability for the role.
We think you need these skills to ace RUNNING ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the sports industry. Emphasise any previous roles that involved B2B and B2C interactions, as well as your familiarity with running products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sports, especially running. Discuss how your skills align with the responsibilities of the Running Account Manager role and provide specific examples of how you've successfully managed customer relationships in the past.
Showcase Your Communication Skills: Since the role requires effective communication with clients and internal teams, highlight your communication skills in both your CV and cover letter. Mention any experience you have in delivering training or presentations, as this will be valuable for collaborating with brand coaches.
Demonstrate Your Proactive Approach: The job description mentions a proactive approach to developing business. Include examples in your application where you've taken initiative to grow accounts or improve customer satisfaction, showcasing your ability to identify and meet customer needs.
How to prepare for a job interview at Specialist Sports
✨Know Your Products
Familiarise yourself with the running products and brands that Specialist Sports represents, especially adidas. Being able to discuss product features and benefits confidently will show your passion and expertise in the field.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully managed accounts or increased sales in previous roles. Highlight your ability to maximise commercial revenue through B2B and B2C channels, as this is crucial for the Running Account Manager position.
✨Show Your Enthusiasm for Running
Express your personal affinity for running and how it relates to your professional experience. This role requires a genuine interest in the sport, so sharing your experiences can help you connect with the interviewers.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, such as managing customer queries or fulfilling orders on time. Think through your problem-solving strategies and be ready to discuss them in detail.