Complex Care Support Worker in Aberdeen

About Us:

SRS are a leading provider of care services across the Northeast of Scotland. We are committed to delivering high-quality, person-centred support for individuals with complex needs, mental health challenges, and learning disabilities. As part of our continued growth, we are seeking compassionate, professional Complex Care Support Workers to join our team in Aberdeen and Aberdeenshire.

Key Responsibilities:

• Provide tailored support to a person with complex care needs across adult services.
• Manage risk-taking behaviours with a calm, empathetic approach, ensuring the safety and wellbeing of people.
• Promote independence and support participation in daily activities and routines.
• Assist with activities in line with personalised care plans.
• Maintain professional boundaries and build trusting relationships with service users and their families.
• Work collaboratively with healthcare professionals, families, and colleagues to deliver coordinated care.
• Keep accurate records, including care plans, incident reports, and daily notes.
• Commit to ongoing training and development, adhering to best practice standards in the health and social care sector.

Essential Criteria:

• Proven experience supporting individuals with complex care needs within adult services.
• Excellent verbal and written communication skills.
• Ability to work 12-hour shifts, including days, nights, and weekends as required.
• A calm, patient, and resilient approach with strong problem-solving skills.
• Understanding of safeguarding, risk assessments, and health and safety protocols.
• Ability to safety manage high risk-taking behaviour.

Desirable:

• Understanding of frameworks, particularly GIRFE (Getting It Right for Everyone).
• Experience of working with individuals with trauma histories, attachment difficulties, autism, and/or personality disorders.
• SVQ Level 2 or 3 in Health & Social Care (or working towards qualification).
• Full UK driving licence.

Why Join SRS?

• Competitive pay rates and benefits.
• Opportunities for career progression and professional development.
• Ongoing training in trauma-informed care, autism awareness, behaviour management, and complex care.
• A supportive and inclusive working environment.

Job Types: Full-time, Zero hours contract

Pay: £14.00-£15.00 per hour

Application question(s):

• Ability to work 12-hour shifts, including days, nights, and weekends as required.

Experience:

• Complex Care support worker: 1 year (required)

Work Location: In person