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- Tasks: Support the sales team and manage customer relationships to drive business growth.
- Company: Join a large, dynamic company with a focus on customer service excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for career advancement.
- Other info: Fast-paced environment with opportunities to learn and grow your career.
- Why this job: Be a key player in a thriving sales support structure and make a real impact.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 30000 - 42000 £ per year.
My large and fabulous client are looking for people with strong administration skills and a passion for customer service to help grow their sales support structure. Working closely with the sales team, their customer base and the internal back office function, as well as external providers. You will be a key point of contact for the sales process.
RESPONSIBILITIES:
- Ensure all clients SLAs are upheld
- Manage workload to ensure deadlines are met and customer expectations are met / exceeded
- Generation of incremental business opportunities through strong customer relationships
- Regular liaison with internal teams including Purchasing, Accounts & Vendor Specialists
- Regular liaison with distributors and suppliers & build relationships on a day to day basis
- Ensure all orders and queries are processed in line with Ops team procedures
- Attend customer review meetings
- Ensure all possible outstanding orders are invoiced at the end of each month
ESSENTIAL SKILLS / EXPERIENCE:
- Organised, with excellent time management and attention to detail
- Educated to GCSE standard as a minimum, with Maths and English
- Good level of customer service skills essential
- Outlook, Word and Excel experience / knowledge essential
- Able to cope well under pressure and multi-task
DESIRABLE SKILLS / EXPERIENCE:
You may have experience of the following: Sales Support Trainee, Sales Administrator, Internal Sales, IT Sales, Entry Level, Administrative Support, Sales Administration, Technical Sales, Customer Service, etc.
Administrator in Leatherhead employer: Specialist Recruit International
Contact Detail:
Specialist Recruit International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an admin role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their sales support structure. Think about how your skills can help them uphold client SLAs and exceed customer expectations. Show them you’re the organised, detail-oriented person they need!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that match your skills. Plus, it’s a great way to get noticed by hiring managers who are looking for passionate candidates like you.
We think you need these skills to ace Administrator in Leatherhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administration skills and customer service experience. We want to see how your background aligns with the responsibilities listed in the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our sales support structure. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Organisational Skills: Since the role requires excellent time management and attention to detail, make sure to mention specific examples where you've successfully managed workloads or met deadlines. We love seeing how you handle pressure and multi-tasking!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at Specialist Recruit International
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator and the responsibilities that come with it. Brush up on your knowledge of customer service principles and how they apply to sales support. This will show that you're genuinely interested in the position and ready to contribute.
✨Showcase Your Organisation Skills
Since the job requires excellent time management and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or met tight deadlines. Be ready to discuss how you prioritise your workload and ensure client SLAs are upheld.
✨Build Rapport
During the interview, focus on building a connection with the interviewer. Since this role involves liaising with various teams and clients, demonstrating your ability to communicate effectively and build relationships will be key. Use friendly body language and engage in active listening.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult customer or processing a high volume of orders. Think through potential scenarios beforehand and outline your thought process. This will help you articulate your problem-solving skills and customer service approach.