At a Glance
- Tasks: Be the friendly face of our pharmacy, helping patients with queries and managing prescriptions.
- Company: Join a caring healthcare team dedicated to patient-focused service.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
The Patient Care Advisor serves as the first point of contact for patients and healthcare clients, ensuring the delivery of a high standard of customer service and administrative support. This role is essential in coordinating patient communications, managing service queries, and supporting the pharmacy team in delivering patient-focused care. The Patient Care Advisor plays an essential role in the smooth day to day running of the pharmacy.
Your day to day responsibilities include:
- Taking care of the patients by answering the phone and taking payment for medications.
- Resolving any queries, concerns and problems or referring them to an appropriately qualified colleague as required.
- Ensuring the accurate and timely handling of all inbound prescriptions and sales of medications (compounded or prescription-only) and OTC supplements.
We endeavour to deliver an outstanding experience for our patients, and you will ensure every patient receives first class patient care and service throughout their journey.
Patient Care Advisor employer: Specialist Pharmacy
As a Patient Care Advisor, you will thrive in a supportive and dynamic work environment that prioritises patient care and employee development. Our company fosters a culture of collaboration and respect, offering comprehensive training and growth opportunities to help you excel in your role. Located in a vibrant community, we provide a unique chance to make a meaningful impact on patients' lives while enjoying a fulfilling career in healthcare.
