At a Glance
- Tasks: Be the friendly face for patients, handling queries and ensuring smooth pharmacy operations.
- Company: Join a dedicated healthcare team focused on patient care and support.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
The Patient Care Advisor serves as the first point of contact for patients and healthcare clients, ensuring the delivery of a high standard of customer service and administrative support. This role is essential in coordinating patient communications, managing service queries, and supporting the pharmacy team in delivering patient-focused care. The Patient Care Advisor plays an essential role in the smooth day to day running of the pharmacy.
Your day to day responsibilities include:
- Taking care of the patients by answering the phone and taking payment for medications.
- Resolving any queries, concerns and problems or referring them to an appropriately qualified colleague as required.
- Ensuring the accurate and timely handling of all inbound prescriptions and sales of medications (compounded or prescription-only) and OTC supplements.
We endeavour to deliver an outstanding experience for our patients, and you will ensure every patient receives first class patient care and service throughout their journey.
Patient Care Advisor in London employer: Specialist Pharmacy
As a Patient Care Advisor, you will join a dynamic team dedicated to providing exceptional patient care in a supportive and collaborative environment. Our company prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career while making a meaningful impact on patients' lives. Located in a vibrant community, we offer a flexible work culture that values work-life balance and fosters a sense of belonging among our staff.
