At a Glance
- Tasks: Ensure smooth parking operations and provide top-notch customer service at Sizewell C.
- Company: Join a leading transport provider for the EDF Nuclear Project, making a difference daily.
- Benefits: Earn £15/hour, enjoy health cover, pension, and free travel perks for you and your family.
- Other info: Flexible hours in a 24/7 environment with opportunities for training and career growth.
- Why this job: Be part of a dynamic team ensuring safety and efficiency in a major construction project.
- Qualifications: Customer service skills and a valid driving licence are essential; parking experience is a plus.
The predicted salary is between 30000 - 30000 £ per year.
About SPS
Specialist Passenger Solutions (SPS) was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC) in Bridgwater, the largest construction project in Europe. We are the only transport provider for the thousands of people who go to the construction site daily to work or visit. We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce.
Position Overview
We are seeking an individual with strong customer service and interpersonal skills to enforce allocated car parking activities across Sizewell ACA, Northern and Southern Park and Ride sites (Darsham, Wickham Market), as well as within designated local community locations.
Key Responsibilities
- Carry out validation checks of parking permits in line with the expected levels set out by the SZC Parking Manager.
- Champion behavioural safety, challenge at-risk behaviours and promote positive safety conversations.
- Monitor vehicle compliance with car park rules, permits, and parking guidelines.
- Monitor the occurrence of fly parking in surrounding towns and villages by completing daily patrols and escalating any issues.
- Carry out vehicle counts and daily patrols.
- Complete incident reporting and follow correct procedures accurately and on time.
- Build positive relationships with local residents and community stakeholders.
- Deliver outstanding customer service and act as a professional point of contact for colleagues and customers.
- Communicate operational issues, road incidents, closures, and service disruptions to the Operations Team.
Skills & Experience
- Customer Service background.
- Flexible approach to working hours as we are a 24/7 business.
- Ability to use IT such as laptop/phone/MS Office.
- Parking experience (desirable).
Qualifications & Knowledge
- Driving Licence (essential).
- IOSH Working Safely (desirable).
- Banks Person Trained (training provided).
- PCV licence holder (desirable).
- Influencer Training (desirable).
- First Aid (desirable).
- CITB or CCNSG (desirable).
- L3 Health & Safety Supervisor (desirable).
- Knowledge of the transport sector (desirable).
Compensation & Benefits
- £15.00 per hour, 39 hour contract.
- Annual pay review.
- Smart health cover – our award-winning employee assistance programme offers 24/7 confidential support.
- Pension – 5% contributory pension matched by us.
- Employee retail discount scheme.
- Free bus travel and significantly reduced rail travel for you and your family member.
- Life assurance.
- 24/7 Employee Assistance Programme.
- Discounted gym membership.
Additional Requirements
All employees must be willing to undergo the Baseline Personnel Security Standard (BPSS) check and obtain a DBS certificate.
EEO & Diversity Statement
SPS Bus welcomes applicants from all backgrounds and is committed to diversity and inclusion regardless of gender, race, religion, disability, sexual orientation, or age.
Parking Attendant - SZC employer: Specialist Passenger Solutions Limited
At SPS, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Our team enjoys competitive pay, comprehensive benefits including free travel for family members, and access to our award-winning employee assistance programme, all while contributing to the vital transport needs of the Sizewell C project in a dynamic and inclusive environment.
Contact Details:
Specialist Passenger Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parking Attendant - SZC
✨Tip Number 1
Get to know the company! Research SPSSpecialist Passenger Solutions and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the transport sector. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and safety. Role-play with a friend or use online resources to boost your confidence and ensure you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the SPS team. Don’t miss out on this opportunity!
We think you need these skills to ace Parking Attendant - SZC
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since we're all about providing outstanding customer service, make sure to highlight any relevant experience you have in this area. Share specific examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Mention any relevant qualifications or experiences that match the role of a Parking Attendant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Specialist Passenger Solutions Limited
✨Know Your Customer Service Skills
Since this role is all about customer service, make sure you can highlight your experience in this area. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of great service.
✨Familiarise Yourself with Parking Regulations
Brush up on common parking rules and regulations, especially those relevant to the areas you'll be working in. Being knowledgeable about these can help you answer questions confidently and demonstrate your commitment to the role.
✨Show Your Flexibility
This job requires a flexible approach to working hours. Be prepared to discuss your availability and any previous experiences where you've adapted to changing schedules. This will reassure them that you're ready for the demands of a 24/7 operation.
✨Build Rapport with the Community
Since building positive relationships with local residents is key, think about how you would approach this. Prepare to share ideas on how to engage with the community and handle any potential conflicts. This shows you're proactive and community-minded.
