User Researcher - SC eligible - £400/day via Umbrella - 5 Month Contract - Manchester (Hybrid) - SCC Flex Contract
We are seeking an experienced User Researcher to support a large-scale programme and to influence service design, product priorities, and user outcomes through evidence-based research.
Your responsibilities as the User Researcher:
- Conduct user research with stakeholders and end users to understand needs and service demand.
- Identify barriers, pain points, and opportunities for service improvement.
- Assess accessibility, inclusivity, and potential user exclusion risks.
- Gather evidence to support prioritisation and delivery decisions.
- Translate research findings into practical recommendations for teams and stakeholders.
As a successful User Researcher, you will have:
- Proven experience as a User Researcher within public sector or large-scale service environments.
- Strong stakeholder engagement and facilitation skills.
- Ability to independently plan and deliver research activities.
- Experience working within multidisciplinary agile teams.
- Confidence challenging assumptions through evidence-based research.
- Ability to communicate actionable insights to delivery teams.
NOTE: At SCC, we take the privacy and security of your information very seriously. Any information we hold will be handled in accordance with current data protection legislation. Upon submitting your application, SCC will process your information in line with our privacy policy, which can be found on our website under Legal Privacy Notice Flexible Resourcing.
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User Researcher in Manchester employer: Specialist Computer Centres PLC
At SCC, we pride ourselves on being an excellent employer, offering a dynamic work environment in Leiston where innovation meets collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values teamwork and open communication. Join us as an EUC Support Engineer and be part of a team that not only values your expertise but also invests in your professional development while working on impactful projects.
Contact Details:
Specialist Computer Centres PLC Recruitment Team
