At a Glance
- Tasks: Coordinate projects from order to completion while supporting customers and teams.
- Company: Friendly manufacturing facility in Ashford, Kent with a supportive team culture.
- Benefits: Generous holiday, non-contributory pension, staff discounts, and free parking.
- Other info: Full product training provided; Monday to Friday working hours.
- Why this job: Be the key link between customers and teams, making a real difference every day.
- Qualifications: Organisational skills and a friendly phone manner; experience in related fields is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive Internal Sales / Customer Service Coordinator to join our friendly team at our manufacturing facility in Ashford, Kent. Working closely with our Sales, Manufacturing and Installation teams, you'll be at the heart of coordinating projects from order through to completion.
Responsibilities include:
- Acting as the main point of contact for customers and our in-house Installation Team.
- Liaising with the Sales Team regarding specification changes and order updates.
- Working closely with the Manufacturing Team to ensure smooth production planning.
- Scheduling maintenance visits and supporting ongoing customer relationships.
- Maintaining accurate records using Microsoft Office and company databases.
Previous experience in manufacturing, construction, glazing or blinds would be beneficial but is not essential, as full product training will be provided. Excellent organisational and time management skills are required, along with a professional and friendly telephone manner. Experience using Microsoft Office and databases is also necessary.
Working hours are 8.30am to 5.00pm Monday to Friday.
Benefits include:
- Non-contributory 8% pension scheme.
- Up to 6 weeks’ paid holiday.
- Generous staff discount for employees and relatives.
- Free on-site parking.
Locations
Sales and Customer Service Co Ordinator in Ashford, Kent employer: Specialist Blinds
Join our dynamic team at our Ashford manufacturing facility, where we prioritise a supportive work culture and employee development. With benefits like a non-contributory 8% pension scheme, up to 6 weeks of paid holiday, and generous staff discounts, we ensure our employees feel valued and rewarded. This role offers the opportunity to grow within a collaborative environment, making it an excellent choice for those seeking meaningful employment in a thriving industry.
