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For Companies At a Glance
- Tasks: Be the friendly face of our charity, supporting operations and helping those with physical challenges.
- Company: Join SpecialEffect, an award-winning charity transforming lives through gaming.
- Benefits: Enjoy a competitive salary, 25 days leave, health cashback plan, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a fun, dynamic atmosphere.
- Qualifications: Strong communication skills, attention to detail, and a passion for our mission.
- Other info: Flexible role with opportunities for growth in a diverse and inclusive team.
The predicted salary is between 26000 - 30000 £ per year.
Overview
Receptionist/Administrator
Hours: 37.5 hours per week, Monday – Friday (full time)
Contract: Fixed-term – 12 months (3-month probation period)
Salary and Benefits: £26,000 – £30,000 per annum, dependent on experience, 25 days annual leave plus bank holidays, health cashback plan and EAP
Location: SpecialEffect Office in Charlbury, Oxfordshire
Closing Date: 24/09/2025 at 12pm*
SpecialEffect is an award-winning UK charity that exists to help people with severe physical challenges to get more out of life by giving them access to video games and technology. Known as The Gamers’ Charity, the games industry and gaming communities are at the heart of both our work and those who make that work possible – our invaluable supporters.
The Receptionist/Administrator plays a key role in supporting the day-to-day operations of SpecialEffect by providing a welcoming and professional first point of contact for visitors, beneficiaries, donors, and staff.
This dual role combines front-desk reception duties with responsibility for supporting the smooth and efficient operation of the office through a range of administrative tasks across the organisation. What you’ll be doing: The successful candidate will join our busy Operations team providing key support to all areas of the Charity.
Responsibilities
- Serving as the first point of contact for the Charity. Answering and directing calls and enquiries and welcoming visitors.
- Maintaining a professional and warm manner handling inbound and outbound post and couriers maintaining office supplies assisting with accurate database entry and record-keeping.
- Charity vehicle maintenance including organising MOTs and servicing.
- Managing the vehicle booking system and ensuring vehicles are ready for use each day.
- Supporting with duties relating to health and safety and fire safety.
- Supporting various departments with administrative duties.
To be successful in this role
- Excellent attention to detail and the highest standards of customer care.
- To have a compassionate, respectful and approachable manner.
- Strong communication and organisational skills.
- A high level of flexibility and ability to change priorities as required and use initiative.
- To be passionate about the work and mission of SpecialEffect and have a real team ethic in working across the Charity as a whole.
- A working knowledge of Microsoft Office.
The full job description and person specification can be found here: www.specialeffect.org.uk/ways-you-can-help/work-for-us
To apply, please email your CV and a cover letter telling us why you are the ideal candidate for this role to recruitment@specialeffect.org.uk.
As a disability confident employer please let us know if you need to make your application in a different format.
If you need further information or wish to discuss your suitability before applying, please get in touch at recruitment@specialeffect.org.uk.
SpecialEffect is committed to valuing diversity and inclusion through seeking to embrace and celebrate the unique differences employees offer. We have a zero tolerance towards any form of discrimination against any person on any grounds, including all candidates that apply to our vacancies. We welcome applications from all suitably qualified candidates regardless of their race, gender, disability, religion/belief, sexual orientation or age.
*NB. SpecialEffect may start interviewing applicants immediately and reserves the right to close this vacancy early should the right candidate be found. We encourage anyone interested in the role to apply as soon as possible to be considered for shortlisting.
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Receptionist Administrator employer: SpecialEffect
Contact Detail:
SpecialEffect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SpecialEffect. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that showcase your attention to detail and organisational skills. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you’re representing yourself and potentially the charity!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for the team at SpecialEffect.
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let us know why you're excited about working with SpecialEffect. Share your enthusiasm for our mission and how you can contribute to making a difference in the lives of those we support.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Receptionist/Administrator role. Focus on your customer service skills, organisational abilities, and any administrative tasks you've handled in the past.
Be Professional Yet Warm: Since this role is all about being the first point of contact, your application should reflect a friendly and professional tone. Use clear language and ensure there are no typos or errors – attention to detail is key!
Apply Early: Don’t wait until the last minute! We might start interviewing candidates before the closing date, so get your application in as soon as possible through our website to increase your chances of being shortlisted.
How to prepare for a job interview at SpecialEffect
✨Know the Charity Inside Out
Before your interview, take some time to research SpecialEffect. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Care Skills
As a Receptionist Administrator, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you demonstrated excellent customer service. Highlight your ability to handle inquiries with warmth and professionalism.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills. Be ready to discuss how you manage multiple tasks and priorities. You could share specific tools or methods you use to stay organised, especially in a busy environment.
✨Emphasise Team Spirit and Flexibility
SpecialEffect values teamwork and adaptability. Think of instances where you've worked collaboratively with others or adapted to changing circumstances. This will show that you're not just a fit for the role, but also for the charity's culture.
