At a Glance
- Tasks: Install and service patient handling equipment across the UK.
- Company: Join Spearhead, a leader in healthcare support with a mission to empower care professionals.
- Benefits: Enjoy 31 days holiday, overtime pay, and all travel expenses covered.
- Other info: Dynamic role with opportunities for career progression and ongoing training.
- Why this job: Make a real impact in healthcare while developing your technical skills.
- Qualifications: Experience in field engineering and a full UK driving licence required.
The predicted salary is between 28350 - 28350 € per year.
Salary: £28,350 + Bonus Scheme (after probation)
Contract: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday (paid door to door)
Location: Based in Cambridge area with UK-wide travel required
At Spearhead, we are proud to support care homes and healthcare providers by ensuring they have safe, reliable, and fully functioning patient handling equipment when they need it most. Every day, care professionals make a vital difference in people’s lives - and it’s our mission and privilege to empower them through dependable service and expert engineering support.
The Opportunity
We are looking for a skilled and motivated Level 1 Field Service Engineer to join our growing national service team. This is an excellent opportunity for someone who enjoys hands‑on work, problem‑solving, and delivering high-quality service to customers. This role is primarily based in and around the Cambridge area; however, it involves frequent travel across the UK, including regular overnight stays (all expenses covered). It is ideally suited to someone who enjoys a varied, field‑based role and is flexible to work in different locations depending on business needs.
Key Responsibilities
- Installing and assembling profiling beds and alternating pressure mattresses (APMs) across the UK.
- Servicing and inspecting assisted baths, hoists, scales, profile beds, and plinths.
- Cleaning, decontaminating, and repairing APMs in our head office workshop as required.
- Collecting and delivering equipment to client sites and assisting with setup.
- Completing digital service reports accurately via our mobile app.
- Working in compliance with company and client Health & Safety policies.
- Providing excellent customer communication, professionalism, and attention to detail.
About You
- You will already have some experience working as a field engineer or in a technical servicing or maintenance role.
- A full UK driving licence (essential).
- Previous experience in a mechanical, electrical, or electro‑mechanical engineering role.
- A practical, hands‑on approach and strong diagnostic skills.
- Must be eligible to obtain a PVG (Protection of Vulnerable Groups) certificate, as this forms part of our pre‑employment screening process (the application will be made by the company).
- Excellent communication and customer service skills.
- Flexible and willing to travel extensively across the UK.
- Comfortable with regular overnight stays (expenses covered).
- A professional, reliable, and positive attitude.
This position offers the opportunity to further develop your technical skills and progress within a company that genuinely values and invests in its engineers.
Salary & Benefits
- 31 days holiday (including bank holidays and company closure days)
- Overtime paid at time and a quarter
- Company pension scheme
- All accommodation and expenses covered for overnight stays
- Ongoing training and career progression opportunities
Ready to Make an Impact?
If you’re looking for a dynamic, varied role where no two days are the same, and you enjoy being on the road while delivering meaningful work, we’d love to hear from you.
How to Apply
Send your CV to careers@spearheadhealthcare.com. We look forward to welcoming you to our team!
Please Note: Applicants must have the legal right to live and work in the UK at the time of application. We are unable to offer visa sponsorship for this role.
Level 1 Field Service Engineer (Cambridge area) employer: Spearheadhealthcare
At Spearhead, we pride ourselves on being an exceptional employer that values our engineers and their contributions to the healthcare sector. With a supportive work culture, comprehensive training, and opportunities for career progression, we empower our team members to grow while making a meaningful impact in the lives of care professionals and patients alike. Based in the vibrant Cambridge area, our employees enjoy competitive benefits, including a bonus scheme, generous holiday allowance, and all expenses covered for travel, ensuring a rewarding and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Level 1 Field Service Engineer (Cambridge area)
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know someone at Spearhead. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for field service engineers. Think about your past experiences and how they relate to the role. We want you to shine when discussing your hands-on skills and problem-solving abilities!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to demonstrate how you can effectively communicate with customers and team members. This is key in delivering high-quality service, which is what Spearhead values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Spearhead.
We think you need these skills to ace Level 1 Field Service Engineer (Cambridge area)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Level 1 Field Service Engineer role. Highlight any hands-on work, problem-solving abilities, and customer service experience to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our mission at Spearhead. Keep it friendly and professional!
Show Off Your Technical Skills:Since this role involves technical servicing, don’t forget to mention any relevant mechanical or electrical experience. We want to see your diagnostic skills in action, so be specific about your past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spearheadhealthcare
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service engineering. Familiarise yourself with the types of equipment you'll be working with, like profiling beds and APMs. Being able to discuss your hands-on experience and problem-solving skills will show that you're ready for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate your ideas clearly and professionally. Think about examples where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to connect with clients and represent the company well.
✨Be Ready for Travel Questions
Given the travel requirements of the job, be prepared to discuss your flexibility and willingness to travel across the UK. Share any previous experiences you have with travel in a work context, and express your enthusiasm for the varied nature of the role.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety policies relevant to the field service industry. Be ready to discuss how you would ensure compliance while working on-site. This shows that you take safety seriously and are aware of the responsibilities that come with the role.
