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- Tasks: Maintain, repair, and install patient handling equipment across various sites.
- Company: Spearhead supports healthcare providers with reliable patient handling equipment.
- Benefits: Enjoy a competitive salary, bonus scheme, 31 days holiday, and paid travel expenses.
- Why this job: Make a real impact in healthcare while developing your engineering skills in a dynamic environment.
- Qualifications: Mechanical/electrical background, UK driving licence, strong communication skills, and good physical fitness required.
- Other info: Participation in an on-call rota for emergency callouts is necessary.
The predicted salary is between 30000 - 38000 £ per year.
Job Advert: Level 2 Field Service Engineer
Salary: £34,350 + Bonus Scheme After Probation
Location: Based in Aberdeenshire or the surrounding area, with Northern Isles and UK wide travel required
Contract: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday (paid door to door)
At Spearhead, we are proud to support care homes and healthcare providers by ensuring they have safe, reliable, and fully functioning patient handling equipment when they need it most. Every day, care professionals make a vital difference in people’s lives—and it’s our mission and privilege to empower them through dependable service and expert engineering support. As aLevel 2 Field Engineer, you’ll be at the heart of this mission—carrying out maintenance, repairs, and installations that help care teams deliver the best possible support to those in their care.
Are you an experienced engineer with a knack for diagnostics and installation? Do you thrive in a hands-on, customer-facing environment? We’re looking for a skilled Level 2 Field Service Engineer to join our dynamic Service Department, covering Aberdeenshire, surrounding regions and Northern Isles with UK-wide travel as needed.
The Role
As a Level 2 Field Engineer, you will be responsible for the maintenance, servicing, repair, and installation of patient moving and handling equipment, including hoists, baths, beds, and more. This is a field-based role, meaning you’ll be on the road—visiting sites, surveying, installing, and providing technical expertise to ensure vital equipment keeps running safely and effectively.
You’ll also play a crucial part in pre-installation planning and full commissioning of fixed installations such as ceiling track hoists and wall-mounted equipment.
Please note: This role includes participation in an on-call rota for emergency callouts. Additional compensation details for on-call duty will be discussed during the interview process.
Key Responsibilities
- Planned preventative maintenance (PPM) and LOLER testing.
- Reactive breakdown response and fault diagnosis.
- Repair, installation, and commissioning of fixed equipment.
- Site and pre-installation surveys.
- PDA-based reporting and client liaison.
- Adherence to Health & Safety policies (both company and client-side).
- Maintaining excellent personal and professional standards.
- Participation in the on-call rota for emergency out-of-hours service.
What We’re Looking For
- Mechanical/electrical background with fault-finding experience.
- Full UK driving licence.
- Strong communication and customer service skills.
- Good physical fitness – some manual handling is involved.
- Willingness to travel and stay overnight when required (with full expenses covered).
- Experience with installation and basic building/construction understanding is a plus.
Salary & Benefits
- Basic Salary: £34,350
- Bonus scheme after 6 months post-probation.
- 31 days holiday (including bank holidays and company closure days).
- Company pension scheme.
- Paid door-to-door working hours.
- Overtime paid at time and a quarter.
- Weekend work agreed in advance.
- On-call participation is required.
- Overnight allowance: £50 (taxable) + £30 meals allowance (tax-free).
- All accommodation arranged and paid by the company.
Ready to Make an Impact?
Join a company that values its engineers and puts patient safety at the heart of what it does. If you\’re ready to take the next step in your engineering career, we want to hear from you.
How to Apply: Send your CV to careers@spearheadhealthcare.com or apply online at our website: Careers | Spearhead We look forward to welcoming you to our team!
Please Note: Applicants must have the legal right to live and work in the UK at the time of application. We are unable to offer visa sponsorship for this role.
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Level 2 Field Service Engineer employer: Spearhead
Contact Detail:
Spearhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of patient handling equipment mentioned in the job description, such as hoists and ceiling track systems. Understanding their functionality and common issues will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience you have in a customer-facing role, especially in a technical or engineering capacity. Being able to demonstrate strong communication skills and a customer service mindset is crucial for this position.
✨Tip Number 3
Prepare to discuss your approach to health and safety regulations, particularly in relation to maintenance and installation work. Showing that you prioritise safety will resonate well with the company's mission.
✨Tip Number 4
Be ready to talk about your flexibility regarding travel and on-call duties. Since the role involves UK-wide travel and emergency callouts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Level 2 Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical and electrical engineering, particularly any fault-finding and installation work. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the healthcare sector. Mention specific experiences that align with the responsibilities of a Level 2 Field Service Engineer, such as maintenance and customer service skills.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to work in a customer-facing environment. Mention your willingness to travel and any experience with patient handling equipment, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this field.
How to prepare for a job interview at Spearhead
✨Showcase Your Technical Skills
As a Level 2 Field Service Engineer, you'll need to demonstrate your mechanical and electrical expertise. Be prepared to discuss specific examples of past experiences where you've successfully diagnosed and repaired equipment, as well as any relevant certifications you hold.
✨Emphasise Customer Service Experience
This role involves a lot of customer interaction, so highlight your strong communication skills and any previous experience in customer-facing roles. Share instances where you've gone above and beyond to ensure client satisfaction, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to explain how you would handle a breakdown or emergency situation. Think through your approach to diagnostics and repairs in these scenarios.
✨Understand the Company’s Mission
Familiarise yourself with Spearhead's mission to support care homes and healthcare providers. Being able to articulate how your role contributes to this mission will show your alignment with the company's values and your commitment to patient safety.
