Homeless Outreach Operations Manager
Homeless Outreach Operations Manager

Homeless Outreach Operations Manager

Twickenham Full-Time 46314 £ / year No home office possible
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At a Glance

  • Tasks: Lead outreach services to support homeless individuals and ensure quality service delivery.
  • Company: Join SPEAR, a dedicated charity fighting homelessness in South and West London for over 30 years.
  • Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and wellness perks.
  • Why this job: Make a real impact in the community while working in a passionate and supportive team.
  • Qualifications: Looking for driven individuals with experience in outreach or social services.
  • Other info: Full-time, permanent role with opportunities for personal and professional growth.

Homeless Outreach Operations Manager (Full-Time, Permanent Contract) Twickenham, Greater London 37.5 Hours per week About Us We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential. We’re now looking for a Homeless Outreach Operations Manager to join our team on a full-time, permanent basis. The Benefits – Salary of £46,314.00 per annum – 34 days’ holiday (inclusive of bank holidays) increasing with length of service – Pension scheme – Access to a free Employee Assistance Programme – A range of benefits including cycle to work scheme and staff wellbeing sessions – Refer a friend bonus scheme This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results. The Role As Outreach Operation Manager, you will be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements and working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. You will ensure that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region. You will be delivering the service in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan. You will manage our outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users. So, if you’d like to join us as a Homeless Outreach Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Homeless Outreach Operations Manager employer: SPEAR

At SPEAR, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of homeless individuals in South and West London. Our supportive work culture fosters collaboration and passion, providing ample opportunities for professional growth and development, alongside a competitive salary and generous benefits package. Join us in our mission to combat homelessness and be part of a team that truly values your contributions and commitment to positive change.
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Contact Detail:

SPEAR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homeless Outreach Operations Manager

✨Tip Number 1

Familiarize yourself with the specific challenges faced by homeless individuals in South and West London. Understanding local issues will help you demonstrate your commitment to the role and your ability to address these challenges effectively.

✨Tip Number 2

Network with professionals in the homelessness sector. Attend local events or workshops related to outreach services, as this can provide valuable insights and connections that may benefit your application.

✨Tip Number 3

Research SPEAR's current outreach programs and initiatives. Being knowledgeable about their work will allow you to speak confidently about how you can contribute to their mission during the interview process.

✨Tip Number 4

Prepare to discuss your experience in managing teams and delivering services. Highlight specific examples where you've successfully led outreach efforts or developed programs that align with SPEAR's goals.

We think you need these skills to ace Homeless Outreach Operations Manager

Leadership Skills
Project Management
Stakeholder Engagement
Understanding of Homelessness Issues
Service Delivery Management
Contract Management
Team Development and Support
Communication Skills
Problem-Solving Skills
Knowledge of Local and National Policies
Data Analysis and Reporting
Networking Skills
Empathy and Compassion
Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Homeless Outreach Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in outreach services, management, and working with vulnerable populations. Use specific examples that demonstrate your ability to meet the needs of rough sleepers.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for combating homelessness and your commitment to making a positive impact. Mention specific initiatives or experiences that showcase your drive and focus in this area.

Highlight Relevant Achievements: In both your CV and cover letter, emphasize any achievements related to service delivery, stakeholder engagement, or team management. Quantify your successes where possible to illustrate your effectiveness in previous roles.

How to prepare for a job interview at SPEAR

✨Understand the Mission

Familiarize yourself with SPEAR's mission and values. Be prepared to discuss how your personal values align with their commitment to combating homelessness and supporting individuals in need.

✨Showcase Relevant Experience

Highlight your previous experience in outreach operations or similar roles. Provide specific examples of how you've successfully managed teams and delivered services that meet the needs of vulnerable populations.

✨Demonstrate Stakeholder Engagement Skills

Be ready to discuss your experience working with commissioners and stakeholders. Share examples of how you've collaborated with various partners to develop and implement effective outreach services.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to adapt your approach to meet the needs of rough sleepers.

Homeless Outreach Operations Manager
SPEAR
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  • Homeless Outreach Operations Manager

    Twickenham
    Full-Time
    46314 £ / year

    Application deadline: 2027-01-31

  • S

    SPEAR

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