At a Glance
- Tasks: Support vulnerable individuals by connecting them with essential health services and managing diverse caseloads.
- Company: Join SPEAR, a charity dedicated to ending homelessness in South West London.
- Benefits: Enjoy generous holiday, wellbeing support, career development, and family-friendly policies.
- Other info: Dynamic role with opportunities for travel and personal growth.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience working with vulnerable people and strong communication skills are essential.
Full-time, 37.5hrs per week on average, Monday to Friday (Minimum 3 days per week in Twickenham (TW1) office. Regular travel to Richmond, Wandsworth and Kingston boroughs. Occasional travel to Croydon, Sutton and Merton boroughs).
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
ABOUT YOU
You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.
THE ROLE
You will be the first point of contact for people referred into the service, carrying out high-quality assessments and connecting clients with the primary care, mental health, and substance misuse support they need. You will manage a varied caseload, working creatively and compassionately with individuals who have complex mental and physical health needs. This role is based at our Twickenham office for a minimum of three days per week, with regular travel across the Richmond, Wandsworth, and Kingston boroughs. Occasional travel to Croydon, Sutton, and Merton may also be required.
YOUR BENEFITS
- Generous holiday: 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing: EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support: Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work: Save on a new bike and accessories through salary sacrifice
- Season ticket loan: Interest-free loan for annual travel passes
- Moving house day: Extra day’s leave when you move home
- Financial security: Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies: Enhanced maternity and adoption pay, plus flexible working options
- Career development: Ongoing training, learning and progression opportunities
- Blue Light Card: Discounts across a wide range of shops, restaurants and services
Want to know more about the role? Read the full Job Description now!
Homeless Health Link Worker employer: SPEAR
SPEAR is an exceptional employer dedicated to ending homelessness in South West London, offering a supportive and empathetic work environment where you can make a meaningful impact. With generous benefits including 26 days of holiday, a comprehensive Employee Assistance Programme, and ongoing career development opportunities, you will thrive as part of a passionate team committed to person-centred care. Working from our Twickenham office, you will enjoy the unique advantage of contributing to vital community services while developing your skills in a dynamic and fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Health Link Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your passion for helping the homeless. You never know who might have a lead on a job or can offer you some insider tips.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact SPEAR directly through our website, express your interest, and ask about potential opportunities. Showing initiative can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by understanding our mission and values. Familiarise yourself with the challenges faced by the homeless community and think about how your skills can make a difference. This will help you shine when it comes to discussing your fit for the role.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Homeless Health Link Worker position.
We think you need these skills to ace Homeless Health Link Worker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see your commitment to ending homelessness and how your values align with ours at SPEAR.
Tailor Your CV:Make sure your CV is tailored to the Homeless Health Link Worker role. Highlight your experience working with vulnerable people and any relevant skills that demonstrate your ability to provide person-centred care.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful role in our mission to end homelessness.
How to prepare for a job interview at SPEAR
✨Know the Organisation Inside Out
Before your interview, take some time to research SPEAR and its mission to end homelessness. Understand their services and approach, especially the person-centred, trauma-informed care they provide. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Empathy and Experience
As a Homeless Health Link Worker, empathy is key. Prepare examples from your past experiences where you've successfully supported vulnerable individuals. Highlight how you built trust and helped them navigate complex situations, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle a client with complex needs or a challenging situation. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
