Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first- and second-line IT support for 300 employees in a dynamic environment.
- Company: Join Spear and Jackson Group, a leader in the industry with a supportive team.
- Benefits: Full-time role with opportunities for growth and skill development.
- Other info: Ideal for organised, proactive problem-solvers looking to thrive in IT.
- Why this job: Make a real difference by ensuring smooth IT operations and supporting your colleagues.
- Qualifications: Experience with Windows systems and Microsoft 365, including Intune.
The predicted salary is between 25000 - 35000 £ per year.
Spear and Jackson Group is seeking an IT Support Technician to join its team in Sheffield. This full-time, on-site role involves providing first- and second-line support for around 300 employees. Candidates should have experience with Windows systems and Microsoft 365, including Intune.
Responsibilities include:
- Onboarding new starters
- Managing user accounts
- Maintaining devices
The ideal candidate should be organised, proactive, and possess a problem-solving mindset, contributing to efficient IT operations across the group.
On-site IT Support Technician | 1st/2nd Line | Sheffield employer: Spear and Jackson Group
Contact Detail:
Spear and Jackson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site IT Support Technician | 1st/2nd Line | Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees at Spear and Jackson Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills in the interview! Prepare to discuss specific examples of how you've tackled IT issues in the past, especially with Windows systems and Microsoft 365. We want to see that problem-solving mindset in action!
✨Tip Number 3
Be proactive! If you get the chance, suggest improvements or ideas during your interview. This shows that you're not just about fixing problems but also about enhancing the overall IT experience for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage directly with us.
We think you need these skills to ace On-site IT Support Technician | 1st/2nd Line | Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows systems and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the IT Support Technician role. Share specific examples of how you've tackled challenges in previous roles, especially in onboarding and user account management.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving mindset. We love candidates who can think on their feet, so share a story where you resolved a tricky IT issue or improved a process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Spear and Jackson Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows systems and Microsoft 365, especially Intune. Be ready to discuss how you've used these tools in previous roles, as this will show your technical expertise and readiness for the job.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific problems you solved and the steps you took to resolve them. This will demonstrate your proactive approach and ability to think on your feet.
✨Get Familiar with Onboarding Processes
Since onboarding new starters is part of the role, it’s a good idea to understand what that process looks like. Be ready to share any experience you have with managing user accounts and setting up devices for new employees.
✨Be Organised and Professional
As an IT Support Technician, organisation is key. Show that you can manage multiple tasks efficiently. Arrive on time, dress appropriately, and bring any necessary documents or references to the interview to make a great impression.