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- Tasks: Ensure a safe and welcoming environment for guests while managing access and security.
- Company: Join Scotsman Group, a top hospitality operator in Scotland with diverse venues.
- Benefits: Keep 100% of tips, enjoy discounts, and access financial wellbeing support.
- Other info: Flexible shifts with progression opportunities and staff meals on duty.
- Why this job: Be the first point of contact and create memorable experiences for customers.
- Qualifications: SIA Door Supervisor Badge and great communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
About Scotsman Group: Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role: We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.
Role Responsibilities: As part of the security team, your role will include:
- Monitoring and managing crowds and queues
- Dealing with conflict; restraining and escorting customers off of the premises if required
- Ensuring the safety of customers and staff at all times
The Person: The ideal candidate will have:
- A valid SIA Door Supervisor Badge is mandatory for this role
- 2 years experience within a similar role would be preferred.
- Great communication and customer service skills with the ability to diffuse high tension situations.
- Availability to work shifts, including late nights and weekends at key times during the year.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Progression opportunities through our Scotsman Steps programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply: If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.
Door Supervisor in Glasgow employer: Speakeasy
Contact Detail:
Speakeasy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, visit the Scotsman Group locations if you can. Familiarising yourself with the atmosphere and clientele will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! As a Door Supervisor, you'll need to handle various situations with ease. Role-play potential scenarios with friends or family to boost your confidence in diffusing conflicts and engaging with customers.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Scotsman Group on social media. They can provide insider tips and might even refer you, which could give your application a nice boost!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Scotsman Group team. Don’t miss out on this opportunity!
We think you need these skills to ace Door Supervisor in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience: Make sure to showcase any previous experience you have as a Door Supervisor or in similar roles. We’re looking for candidates who can demonstrate their ability to handle security-related issues and provide excellent customer service, so be specific about your past responsibilities.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention how your skills align with the responsibilities of the Door Supervisor role at Scotsman Group. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it ensures that your application goes straight to us. Plus, you’ll get to explore more about what we offer and our fantastic venues!
How to prepare for a job interview at Speakeasy
✨Know Your Role
Make sure you understand the responsibilities of a Door Supervisor. Familiarise yourself with crowd management techniques and conflict resolution strategies. This will show that you're serious about the role and ready to handle any situation.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, highlight your communication skills during the interview. Share examples of how you've successfully diffused tense situations in the past, demonstrating your ability to keep things calm and friendly.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards expected in the hospitality industry.
✨Ask Insightful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics or how they handle busy nights. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.