Underwriting Manager - Technology in London

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

What Is the Opportunity? Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies. The Underwriting Manager serves as a technical leader and subject matter expert, providing specialized underwriting guidance and technical oversight for the underwriting team. This role focuses on maintaining underwriting excellence, developing technical capabilities across the team, and serving as an escalation point for complex risk decisions while ensuring portfolio profitability and growth.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Serve as the primary technical referral point for complex, unusual, or high-exposure risks, providing expert guidance on policy interpretation, coverage analysis, and risk assessment.
• Manage and develop the profitability, growth, and retention of the Technology portfolio, analyse portfolio performance metrics with focus on technical risk quality, identifying trends in loss experience and recommending appropriate underwriting adjustments, monitoring aggregate exposures and recommending portfolio balancing strategies.
• Ensure Practice adheres to Underwriting processes and guidelines through regular review of cases and underwriting, handling and communication.
• Identifying any necessary corrective actions and providing feedback and coaching to support teams learning and development.
• Coach, train and lead others by example to ensure the successful execution of the sector strategy, through a focus on Technical Underwriting Knowledge, Sector Underwriting Knowledge, Sales and Business Development Skills, a Portfolio Approach, Sector Immersion, Personal Profile and Networking.
• Analyse sector and product trends to develop and optimize our proposition and deliver the best customer outcomes.
• Cultivate and maintain relationships with internal partners within the regions and across the enterprise to support the technical underwriting, profitability and growth of the portfolio.
• Foster and maintain relationships with external partners to market and trade Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Must be able to travel to meetings.
• Develop and execute individual and practice new business and retention plans that align with sector and regional plans to drive team success.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• A Levels or similar qualification.
• Expert knowledge of products, the regulatory environment, and the local insurance market.
• Ability to execute strategic direction across assigned portfolio in partnership with leadership.
• Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite.
• Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers.
• Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.
• Experience coaching and mentoring others.
• Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies.
• Participate in and/or lead projects that involve complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products.

What is a Must Have?

• Advanced experience of underwriting, product knowledge, financial analysis, or risk assessment experience within the technology industry.
• Thorough knowledge and expertise of sectors, brokers and competitors and customers in the technology industry.
• Significant prior experience and track record of external development activity with brokers and insureds.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.