Head of Operations

Head of Operations

Southampton Full-Time 48000 - 84000 Β£ / year (est.) No home office possible
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SPE Resourcing

At a Glance

  • Tasks: Lead a large hotel and leisure complex, driving operations and guest experience.
  • Company: Join a major South Coast hotel & leisure destination with exciting investment plans.
  • Benefits: Enjoy autonomy, significant investment, and the chance to shape a vibrant hospitality environment.
  • Other info: Contact Daniel at daniel@speresourcing.co.uk to apply or for more details.
  • Why this job: This role offers a unique opportunity to leave a legacy in a high-profile setting.
  • Qualifications: Proven leadership in large-scale hotel operations and strong commercial acumen required.

The predicted salary is between 48000 - 84000 Β£ per year.

🚨 Site Director / Head of Operations – Flagship Hotel & Leisure Complex 🚨

πŸ“ South Coast 🌊 🏨 Large-Scale Hotel & Leisure πŸ’₯ Autonomy + Investment

This isn’t just running a site. It’s shaping a destination. A major South Coast hotel & leisure complex β€” multiple F&B outlets, extensive events & leisure facilities, spa, and a sizeable hotel operation β€” is looking for a proven Site Director / Head of Operations to take the reins. With significant investment planned, you’ll have the autonomy to deliver change, drive standards, and leave a legacy.

πŸ‘‰ Full responsibility for a diverse operation: hotel (rooms), F&B, events & leisure πŸ›ŽοΈ

πŸ‘‰ Lead, inspire & develop large, multi-department teams πŸ‘₯

πŸ‘‰ Drive revenue & profit across rooms, restaurants, bars & events πŸ“Š

πŸ‘‰ Elevate guest experience at scale β€” seamless, premium & memorable ⭐

πŸ‘‰ Shape strategy, steer investment, and own the day-to-day performance ⚑

βœ”οΈ Senior leadership in large hotel, resort, or multi-outlet operations πŸ’Ό

βœ”οΈ Essential: strong rooms / accommodation background πŸ›οΈ

βœ”οΈ Commercially sharp with proven P&L responsibility πŸ’·

βœ”οΈ Track record of success in high-footfall, multi-revenue businesses πŸ“ˆ

βœ”οΈ Strategic, resilient, and energised by autonomy & challenge πŸš€

This is a career-defining leadership role: high-profile, high-responsibility, and the chance to drive transformation at one of the UK’s most significant hospitality destinations.

πŸ“© Contact Daniel – daniel@speresourcing.co.uk – or apply via the link.

The freedom, investment & scale to deliver something special. πŸ”‘

Head of Operations employer: SPE Resourcing

Join a leading hotel and leisure complex on the South Coast, where you will have the autonomy to shape a premier destination while benefiting from significant investment in your vision. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for personal and professional growth as you lead diverse teams to elevate guest experiences. With a focus on excellence and a commitment to creating memorable moments, this is not just a job; it's a chance to leave a lasting legacy in the hospitality industry.
SPE Resourcing

Contact Detail:

SPE Resourcing Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Operations

✨Tip Number 1

Network with industry professionals who have experience in large-scale hotel operations. Attend hospitality conferences or local events to connect with potential colleagues and mentors who can provide insights into the role and company culture.

✨Tip Number 2

Research the specific hotel and leisure complex thoroughly. Understand their current operations, guest experience strategies, and any recent news or changes. This knowledge will help you tailor your discussions during interviews and demonstrate your genuine interest.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed multi-department teams in the past. Be ready to share specific examples of how you've driven revenue and improved guest experiences in previous roles.

✨Tip Number 4

Showcase your strategic thinking by being prepared to discuss potential ideas for the hotel and leisure complex. Think about innovative ways to enhance guest experiences or operational efficiencies that align with their vision for transformation.

We think you need these skills to ace Head of Operations

Leadership Skills
Strategic Planning
Financial Acumen
Operational Management
Guest Experience Enhancement
Team Development
Revenue Management
Project Management
Change Management
Communication Skills
Problem-Solving Skills
Commercial Awareness
Performance Analysis
Resilience
Stakeholder Engagement

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in large-scale hotel and leisure operations. Focus on your leadership roles, P&L responsibilities, and any successful transformations you've led.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and detail how your background aligns with the role. Mention specific achievements that demonstrate your ability to drive revenue and enhance guest experiences.

Showcase Leadership Skills: Emphasise your ability to lead and inspire multi-department teams. Provide examples of how you've developed staff and improved team performance in previous roles.

Highlight Strategic Thinking: Discuss your experience in shaping strategy and steering investment. Include examples of how you've successfully navigated challenges and driven change in high-footfall environments.

How to prepare for a job interview at SPE Resourcing

✨Showcase Your Leadership Skills

As a Head of Operations, you'll be leading large teams. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed teams in previous roles.

✨Demonstrate Commercial Acumen

This role requires a strong understanding of P&L management. Be ready to talk about your experience with revenue generation and cost control, and how you've driven profitability in past positions.

✨Highlight Your Strategic Vision

The company is looking for someone who can shape strategy and steer investment. Prepare to discuss your approach to strategic planning and how you've successfully implemented change in previous operations.

✨Emphasise Guest Experience

Elevating guest experience is key in this role. Think of specific initiatives you've led that improved customer satisfaction and how you measure success in guest services.

Head of Operations
SPE Resourcing
Location: Southampton
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