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- Tasks: Support patient care with clerical tasks and assist nursing staff as needed.
- Company: Join a dynamic healthcare team dedicated to providing excellent patient care.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for growth.
- Why this job: Gain hands-on experience in healthcare while making a real difference in patients' lives.
- Qualifications: High School Diploma required; customer service experience is a plus.
- Other info: Perfect for those looking to kickstart their career in healthcare!
The predicted salary is between 24000 - 36000 £ per year.
Performs clerical support functions for the patient care unit. Responsibilities include environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in delivering direct nursing care as appropriate to meet the needs of the clinical area, unit, and/or department, following established policies and procedures.
Essential Functions:
- Provides administrative support to nonexecutive employees in a patient care department, typically a nursing unit.
- Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients, and maintains patient records.
Education:
- High School Diploma or Equivalent required
Experience:
- 0-1 year experience in clerical support or customer service preferred
Knowledge, Skills, and Abilities:
- Proficient in Microsoft Office
- Strong follow-up and resolution skills
- Ability to prioritize and manage multiple tasks
- Excellent patient/customer service skills
- Ability to learn new software systems and adapt to technology
- Ability to adjust actions based on others' actions
Physical Requirements:
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20-35 lbs
- Carrying Occasionally (3-33%) 20-35 lbs
- Pushing Rarely
Unit Secretary employer: Spaulding Hospital - Boston and Cambridge
Contact Detail:
Spaulding Hospital - Boston and Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Secretary
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in healthcare settings, especially Microsoft Office. Being proficient in these applications will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This will help you prepare for real-life interactions with patients and staff, showcasing your ability to handle various situations with professionalism.
✨Tip Number 3
Network with professionals already working in healthcare administrative roles. Attend local job fairs or online webinars to connect with potential colleagues who can provide insights into the role of a Unit Secretary.
✨Tip Number 4
Stay organised and develop a system for managing multiple tasks efficiently. This skill is crucial for a Unit Secretary, so consider using tools like to-do lists or digital planners to demonstrate your ability to prioritise effectively.
We think you need these skills to ace Unit Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clerical support or customer service. Emphasise any skills related to Microsoft Office and your ability to manage multiple tasks effectively.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Unit Secretary position. Mention specific examples of how your skills align with the responsibilities outlined in the job description, such as managing information and providing excellent customer service.
Highlight Relevant Skills: Clearly list your skills that match the job requirements, such as proficiency in Microsoft Office, strong follow-up abilities, and excellent communication skills. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Unit Secretary.
How to prepare for a job interview at Spaulding Hospital - Boston and Cambridge
✨Showcase Your Organisational Skills
As a Unit Secretary, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples from your past experiences where you successfully organised information or handled several responsibilities at once.
✨Demonstrate Your Customer Service Abilities
Excellent patient/customer service skills are crucial for this role. Think of instances where you've gone above and beyond to assist someone, and be ready to share these stories during the interview.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential. Brush up on your skills, especially in Word and Excel, and be ready to discuss how you've used these tools in previous roles or projects.
✨Prepare for Scenario-Based Questions
You may be asked how you would handle specific situations, such as managing a busy reception area or resolving a conflict. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
