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- Tasks: Troubleshoot tech issues, install software, and maintain knowledge bases.
- Company: Sparta Global is a multi-award-winning tech services provider with a social impact mission.
- Benefits: Enjoy paid training, regular performance reviews, and generous leave policies.
- Why this job: Launch your tech career with hands-on training and potential for permanent roles.
- Qualifications: No prior tech experience needed; just curiosity and a willingness to learn.
- Other info: Remote work not guaranteed; must have the right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about technology and eager to start your career in IT? Sparta Global is hiring motivated individuals to train and work as Junior Support Engineers with our trusted client partners.
As a Junior Support Engineer, you will:
- Troubleshoot hardware, software, and network issues
- Install and configure software and systems
- Contribute to and maintain internal knowledge bases
No previous tech experience required, just curiosity, commitment, and the drive to learn.
How It Works:
- Learn! Train full-time through our remote Academy (paid from day one), led by experienced industry trainers.
- Work! After training, you’ll be placed on assignment as a consultant with one of our clients for up to 24 months.
- Grow! Benefit from regular reviews, skill development, salary increases, and the potential to convert to a permanent role with the client.
What We Look For:
- A keen interest in IT and understanding of Python or similar technologies
- Willingness to learn and adapt in a fast-paced environment
- Alignment with our values: empathy, drive, collaboration, innovation, and flexibility
How to Apply:
- Online Application – Show us your potential.
- Assessments & Interview – No tech experience needed, we assess aptitude and attitude.
- Final Interview – Demonstrate your problem-solving and communication skills.
Eligibility:
- Must have the right to work in the UK (we cannot sponsor visas)
- Open to relocation/commuting for client placements (remote work not guaranteed)
- Security clearance may be required
Why Sparta Global?
We’re a multi-award-winning tech services provider with a social impact mission. Since 2014, we’ve launched 3,000+ tech careers across the UK. In 2024, we received the King’s Award for Enterprise and are proud to be a B Corp certified organisation.
Benefits:
- Paid training with no exit fees
- Performance reviews every 6 months
- 20 days annual leave + bank holidays + your birthday off
- Pension, cycle-to-work, and season ticket loan schemes
- Referral bonuses, personal development budget & EAP access
- Death-in-service cover & eye care support
Join a growing alumni and ambassador network. Ready to start your journey in tech? Apply now and train with Sparta Global!
Junior Support Engineer employer: Sparta Global
Contact Detail:
Sparta Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Support Engineer
✨Tip Number 1
Familiarise yourself with common IT troubleshooting techniques. Understanding how to diagnose and resolve basic hardware and software issues will not only boost your confidence but also impress the interviewers during assessments.
✨Tip Number 2
Brush up on your Python skills or similar technologies. Even if you don't have prior experience, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 3
Demonstrate your problem-solving abilities in interviews. Prepare examples of how you've tackled challenges in the past, even if they're not tech-related, as this will showcase your critical thinking and adaptability.
✨Tip Number 4
Align your values with those of Sparta Global. Research their mission and values, and be ready to discuss how your personal values reflect empathy, drive, collaboration, innovation, and flexibility during your interviews.
We think you need these skills to ace Junior Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Support Engineer. Familiarise yourself with troubleshooting hardware, software, and network issues, as well as the importance of maintaining internal knowledge bases.
Highlight Relevant Skills: Even if you lack direct tech experience, emphasise your curiosity and willingness to learn. Mention any familiarity with Python or similar technologies, and showcase your problem-solving abilities and communication skills in your CV and cover letter.
Craft a Strong Cover Letter: Use your cover letter to express your passion for technology and your alignment with Sparta Global's values such as empathy, drive, and collaboration. Share specific examples that demonstrate your commitment and adaptability in fast-paced environments.
Prepare for Assessments: Since no prior tech experience is required, focus on preparing for the assessments by practising aptitude tests and enhancing your understanding of basic IT concepts. This will help you demonstrate your potential during the application process.
How to prepare for a job interview at Sparta Global
✨Show Your Curiosity
As a Junior Support Engineer, your eagerness to learn is crucial. Be prepared to discuss how you've pursued knowledge in IT, even if it's through personal projects or online courses. This will demonstrate your commitment and passion for the field.
✨Highlight Problem-Solving Skills
During the interview, be ready to share examples of how you've approached and solved problems in the past. Even if these are not tech-related, showcasing your analytical thinking and ability to troubleshoot will resonate well with the interviewers.
✨Emphasise Teamwork and Collaboration
Sparta Global values collaboration, so be sure to mention any experiences where you've worked effectively in a team. Discuss how you contributed to group projects or supported colleagues, as this aligns with their core values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to hypothetical situations, especially related to troubleshooting. Practising how you would handle common IT issues can help you articulate your thought process clearly during the interview.
