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- Tasks: Join our team to provide top-notch customer service and keep the store running smoothly.
- Company: SPAR Thornbush is a family-run business dedicated to serving local communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and opportunities for career growth.
- Why this job: Be part of a friendly team that values community and offers training for success.
- Qualifications: Great communication skills are essential; retail experience is a bonus but not required.
- Other info: We welcome applications from everyone and value diversity in our workplace.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community:
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Thornbush, Inverness employer: Sparscotland
Contact Detail:
Sparscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Thornbush, Inverness
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. Understanding their commitment to local communities will help you connect with the team during your interview.
✨Tip Number 2
Showcase your communication skills by engaging with staff or customers in similar retail environments. This will give you practical examples to discuss when asked about your customer service experience.
✨Tip Number 3
Be prepared to demonstrate your flexibility regarding working hours. Since the role requires availability for mornings, evenings, and weekends, highlighting your willingness to adapt can set you apart.
✨Tip Number 4
Research common customer service scenarios in retail. Being able to discuss how you would handle specific situations can show your proactive approach and readiness for the role.
We think you need these skills to ace Customer Service Assistant - Thornbush, Inverness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of SPAR Thornbush that resonate with you, such as their commitment to community service and customer satisfaction.
Highlight Relevant Experience: Even if you lack direct retail experience, emphasise any customer service roles or transferable skills you possess. Focus on your ability to communicate effectively and work as part of a team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Sparscotland
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires flexibility with working hours, so make sure to express your willingness to work mornings, evenings, and weekends. This shows that you're committed to meeting the needs of the business and its customers.
✨Research SPAR and Its Values
Familiarise yourself with SPAR's history and values, especially their commitment to serving local communities. This will help you align your answers with their mission and demonstrate your genuine interest in the company.
✨Prepare for Teamwork Questions
As the role involves working as part of a team, be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success or helped a colleague, showcasing your teamwork abilities.
