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- Tasks: Join our team to provide top-notch customer service and keep the store running smoothly.
- Company: SPAR/CJ Lang has been serving local communities for over a century with a family-oriented approach.
- Benefits: Enjoy flexible hours, a 10% staff discount, and opportunities for career growth.
- Why this job: Be part of a friendly team that values community and offers training for success.
- Qualifications: Great communication skills are essential; retail experience is a bonus but not required.
- Other info: Work hours include mornings, evenings, and weekends, so flexibility is key.
SPAR St Swithin Street, Aberdeen
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Job Details:
No. Of Hours: 16
Location: SPAR St Swithin St, 43 St Swithin St, ABERDEEN, AB10 6XL
Customer Service Assistant St Swithin Street, Aberdeen employer: Sparscotland
Contact Detail:
Sparscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant St Swithin Street, Aberdeen
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. When you understand their commitment to local communities, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this will help you stand out when discussing your experience.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during mornings, evenings, and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research common questions asked in retail interviews, especially those related to teamwork and customer interactions. Practising your responses will help you feel more confident and articulate during the interview process.
We think you need these skills to ace Customer Service Assistant St Swithin Street, Aberdeen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SPAR St Swithin Street is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your customer service experience, even if it's not in retail. Emphasise your communication skills and any relevant experiences that demonstrate your ability to work in a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at SPAR and how you can contribute to their mission of serving the community.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sparscotland
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires working various shifts, including mornings, evenings, and weekends. Be ready to discuss your availability and willingness to adapt to the store's needs. This shows that you're a team player who can fit into their schedule.
✨Research SPAR and Its Values
Familiarise yourself with SPAR's history and values, especially their commitment to serving local communities. This will help you align your answers with their mission and demonstrate your genuine interest in the company.
✨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.