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- Tasks: Assist customers, restock shelves, and maintain store hygiene.
- Company: Join SPAR/CJ Lang, a family business serving communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Why this job: Be part of a friendly team making a real impact in your community.
- Qualifications: Great communication skills; retail experience is a plus but not required.
- Other info: We welcome applications from everyone and value diversity.
The predicted salary is between 20000 - 28000 £ per year.
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Fixed Term-Denny employer: Sparscotland
Contact Detail:
Sparscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Fixed Term-Denny
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to community service and customer satisfaction will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your communication skills in any interactions you have with the company. Whether it's during a phone call or an informal chat, demonstrating your ability to engage with customers effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during mornings, evenings, and weekends, showing that you're adaptable and willing to work varied shifts will make you a more attractive candidate.
✨Tip Number 4
If you have any previous experience in retail or customer service, think of specific examples where you provided excellent service or resolved issues. Sharing these stories during your interview can demonstrate your capability and readiness for the role.
We think you need these skills to ace Customer Service Assistant - Fixed Term-Denny
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles you've held. Emphasise your communication skills and ability to work in a team, as these are crucial for this position.
Show Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. This shows that you are willing to meet the needs of the business.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your desire to contribute to the community. Use specific examples to demonstrate your commitment to providing excellent service.
How to prepare for a job interview at Sparscotland
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires working various shifts, including mornings, evenings, and weekends. Be ready to discuss your availability and willingness to adapt to the store's needs. This shows that you're a team player who can fit into their schedule.
✨Research the Company
Familiarise yourself with SPAR/CJ Lang's values and history. Understanding their commitment to serving local communities will help you align your answers with their mission during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities or how the team collaborates to enhance customer experience. This demonstrates your genuine interest in the role and the company.
