Emergency Care Assistant - FREC 3

Established in 2016, Spark Medical is a CQC regulated private ambulance service. Experts in pre-hospital care, Spark Medical mobilises and equips professional ambulance crews across Merseyside and the UK. We are patient-focused, driven, and always striving for excellent patient care. We ensure all our front-line staff are compliant with the CQC and its Fundamental Standards. Our modern, multipurpose fleet ensures that we can provide high-quality transport services.

The Emergency Care Assistant role involves exposure to various patient-facing environments, both on the frontline and event medical services. You will be responsible, along with your crewmate, for responding to emergency and non-emergency situations while ensuring patients receive high-quality, compassionate care at all times. When working with a patient transport attendant, you will act as a senior team member, taking on the responsibility of clinical procedures as well as your crewmate.

Spark Medical understands the importance of developing staff skill sets, offering support with CPD events, ambulance driver training, and annual Basic Life Support or Immediate Life Support to committed staff members. Staff members work on a shift pattern of 4 on, 4 off, equalling 2,080 annualised hours (minimum).

Job Summary

• Transport, assess, and attend to patients and service users within the care of Spark Medical in accordance with policies and procedures, including pre-hospital emergency care.
• Accurately complete all documentation relating to patients, vehicles, and equipment and submit it to Spark Medical management when required.
• Provide treatment up to the post-holder's assessed ability in line with current best practice, e.g., IHCD & JRCALC.
• Take relevant information from carers or others at the scene, reporting to healthcare professionals, hospitals, or others as required while ensuring patient confidentiality is maintained.
• Be aware of the patient's social and environmental condition and report any matters of concern to the appropriate person or body.
• Actively participate in personal and environmental cleaning routines (including vehicles, equipment, and areas of the garaging facilities) to ensure infection prevention and control standards are adhered to.
• Drive all vehicles in emergency/non-emergency situations legally and in accordance with the Spark Medical driving policy while demonstrating consideration for the comfort and safety of the patient, vehicle sympathy, and showing consideration for other road users.
• Carry out vehicle and equipment checks at the start of and during each shift to ensure the readiness of the vehicle, equipment, and consumables to respond as required. Report all defects and damage in accordance with Spark Medical policies and procedures.
• When working with a Patient Transport Attendant, act as the senior team member and be responsible for the PTA at all times, maintaining clinical responsibility.
• Achieve and maintain competence in all relevant skills and knowledge, actively engage in CPD events, and keep a personal development portfolio.
• Perform any other duties commensurate with these responsibilities, the band of the post, and skills and qualifications of the post-holder.

Person Specification

• Must hold a valid FREC 3 qualification.
• Must hold a full UK manual driving licence with a maximum of 6 points.
• Must have a minimum of 12 months driving experience since holding a UK driver's licence.
• Physically fit and able to undertake the physical aspects of the role.
• Excellent interpersonal skills with the ability to communicate effectively at all levels.
• Ability to complete relevant paperwork to clinical standard.
• Demonstrate the ability to work in an emergency ambulance environment.
• Ability to prioritise objectives and work schedules to make the best use of time and resources.
• Ability to deliver a high-quality patient experience and ensure service user satisfaction at all times.
• Ability to work in a team and also to use one's initiative when necessary.
• Willingness to adapt and learn new skills.
• A minimum of 6 months frontline experience post-qualification.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it is necessary for successful applicants to complete a Disclosure and Barring application. Spark Medical does not accept any DBSs that you currently hold, nor do we accept DBSs on the Update Service. Spark Medical reserves the right to close this advert once a sufficient number of applications have been submitted, so please complete your application at your earliest convenience to avoid disappointment.