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For Companies At a Glance
- Tasks: Install and maintain cutting-edge robotics in hospitality and commercial settings.
- Company: Join SPARK, a fast-growing tech company revolutionising the hospitality sector.
- Benefits: Competitive salary, hands-on experience, and opportunities for nationwide travel.
- Other info: Dynamic role with excellent career growth in a rapidly evolving industry.
- Why this job: Be at the forefront of robotics technology and enhance customer experiences.
- Qualifications: Technical skills in engineering and a passion for customer interaction.
The predicted salary is between 30000 - 35000 £ per year.
Location: Newcastle upon Tyne & UK (Nationwide travel required)
Salary: £30,000–£35,000 per annum
Employment Type: Full-time
About SPARK
SPARK is a fast-growing technology company delivering advanced EPoS systems and intelligent robotics across the UK hospitality sector. We provide a fully integrated ecosystem that combines EPoS, online ordering, reservations, loyalty programmes, and AI-driven automation to help businesses improve operational efficiency and enhance the customer experience. Our robotics solutions are deployed across a wide range of environments, including table service robots in restaurants, service robots in hotels, and autonomous cleaning systems in commercial and warehouse settings.
The Opportunity
We are seeking a hands-on and customer-focused Field Robotics Engineer to support the deployment, maintenance, and optimisation of service and cleaning robots across hospitality, commercial, and industrial environments. This role combines technical engineering capability with on-site client interaction, ensuring robotic solutions are delivered, maintained, and performing to expected operational and ROI standards.
Key Responsibilities
- Installation & Deployment
- Conduct on-site surveys and assess operational environments
- Install, configure, and commission robotic systems (cleaning & service robots)
- Perform mapping, navigation setup, and environment calibration
- Set up charging stations, workstations, and network connectivity
- Deliver on-site training and support go-live
- Perform preventative maintenance, inspections, and firmware updates
- Diagnose and repair hardware and software faults
- Respond to service requests within SLA timeframes
- Manage spare parts and consumables
Field Service Engineer (Robotics) employer: SPARK EPoS and SPARK Robotics
Contact Detail:
SPARK EPoS and SPARK Robotics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Robotics)
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to robotics and technology. Connecting with professionals in the field can open doors to job opportunities that aren't advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects or experiences with robotics. Whether it's a personal website or a LinkedIn profile, having tangible evidence of your expertise can make you stand out.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to field service engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at SPARK.
We think you need these skills to ace Field Service Engineer (Robotics)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with robotics, technical skills, and any customer-facing roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about robotics and how your skills align with our mission at SPARK. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have with installation, maintenance, or client interaction. We’re looking for hands-on experience that demonstrates your ability to thrive in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SPARK EPoS and SPARK Robotics
✨Know Your Robotics Inside Out
Make sure you brush up on your knowledge of robotics, especially in the context of hospitality. Understand how service and cleaning robots work, their installation processes, and common troubleshooting techniques. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Interaction Skills
Since this role involves a lot of client interaction, prepare examples from your past experiences where you've successfully communicated with customers or clients. Highlight how you handled any challenges and ensured customer satisfaction, as this will demonstrate your hands-on and customer-focused approach.
✨Prepare for On-Site Scenarios
Think about potential on-site scenarios you might face while deploying or maintaining robotic systems. Be ready to discuss how you would conduct surveys, install systems, or troubleshoot issues in real-time. This practical insight will show that you can think on your feet and are ready for the job's demands.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about SPARK's future projects, the types of environments you'll be working in, or how they measure the success of their robotic solutions. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.