At a Glance
- Tasks: Meet and greet the public while issuing tickets and handling payments.
- Company: Join the friendly team at East Somerset Railway, a vibrant heritage steam railway.
- Benefits: Enjoy flexible hours, free train rides, and discounts for friends and family.
- Other info: Perfect for those seeking camaraderie and hands-on work during weekends and summer.
- Why this job: Gain valuable customer service experience in a fun, social environment.
- Qualifications: Open to young volunteers aged 16-18; no prior experience needed.
The predicted salary is between 12 - 12 £ per hour.
Ticket Office assistants required at the East Somerset Railway - perfect for people with or wanting to acquire customer service experience.
Interesting role meeting and greeting members of the public. The role includes issuing tickets, taking money and exchanging vouchers for train tickets. Full training provided.
Weekends from mid March to end of October, Wednesdays and Thursdays also during the summer months. Flexible time commitments.
Looking for a volunteering role that provides great satisfaction and oodles of camaraderie? The East Somerset Heritage Steam Railway welcomes new volunteers in a variety of roles. As well as hands-on, practical work maintaining our railway line and our steam locomotive and Signal Box restoration projects, we require public facing roles during the summer season such as Guards, Travelling Ticket Inspectors, Shop and Ticket Office staff.
The ESR is a dynamic and friendly organization that offers flexible time commitment according to your availability, social events, free train rides for you and discounts for your friends and family.
Ticket Office Assistant at the East Somerset Railway employer: Spark-A-Change Foundation
The East Somerset Railway is an excellent employer for those seeking a rewarding volunteering experience in a vibrant and friendly environment. With flexible time commitments, comprehensive training, and opportunities to engage with the public, volunteers can enjoy social events, free train rides, and discounts for friends and family, all while contributing to the preservation of heritage and culture in a picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land Ticket Office Assistant at the East Somerset Railway
✨Tip Number 1
Get to know the East Somerset Railway! Familiarise yourself with their mission and values. This way, when you chat with them, you can show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves meeting and greeting the public, try role-playing scenarios with friends or family. This will help you feel more confident when interacting with visitors.
✨Tip Number 3
Be ready to share your enthusiasm for art and culture! The East Somerset Railway is all about creating a vibrant experience, so let your passion shine through during any conversations or interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at the East Somerset Railway.
We think you need these skills to ace Ticket Office Assistant at the East Somerset Railway
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for customer service and the railway shine through. We love seeing candidates who are excited about meeting new people and being part of our friendly team!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the Ticket Office Assistant role. Whether it's previous customer service roles or just a love for trains, we want to know what makes you a great fit!
Keep It Clear and Concise:We appreciate a well-structured application! Keep your sentences clear and to the point, so we can easily see why you'd be a fantastic addition to our team at the East Somerset Railway.
Apply Through Our Website:Don't forget to submit your application through our website! It's the easiest way for us to receive your details and get back to you. Plus, it shows you're keen to join our community!
How to prepare for a job interview at Spark-A-Change Foundation
✨Know Your Role
Before the interview, make sure you understand what a Ticket Office Assistant does. Familiarise yourself with the tasks like issuing tickets and handling money. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
Since this role involves meeting and greeting the public, be ready to demonstrate your customer service skills. Think of examples from past experiences where you've successfully interacted with customers or resolved issues. This will highlight your suitability for the position.
✨Be Flexible and Open-Minded
The East Somerset Railway values flexibility in volunteers. Be prepared to discuss your availability and willingness to work weekends or during the summer months. Showing that you're adaptable can set you apart from other candidates.
✨Express Your Passion for Heritage
Let your love for art, culture, and heritage shine through. Share why you’re excited about volunteering at a heritage railway and how it aligns with your interests. This passion can resonate well with the interviewers and demonstrate your commitment to the role.
