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- Tasks: Deliver exceptional customer service and maintain store standards in a vibrant retail environment.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Enjoy a 10% discount, 5.6 weeks holiday, and a company pension scheme.
- Other info: Be part of a supportive team making a difference in local communities.
- Why this job: Kickstart your retail career with endless training and progression opportunities.
- Qualifications: Exceptional customer service skills and a passion for community engagement.
The predicted salary is between 20000 - 25000 £ per year.
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network. Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services. We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.
About Weymouth
Weymouth is a historic seaside town located on the stunning Dorset coast, known for its beautiful beaches, charming harbour, and vibrant community. Just a short drive from Dorchester, Weymouth combines the best of coastal beauty with a bustling town atmosphere. The town boasts a variety of independent shops, cafes, and restaurants, including the popular SPAR on Preston Road, where locals flock to find fresh produce, local delicacies, and everyday essentials. Come and discover why Weymouth is a favourite destination for both residents and visitors alike.
We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!
The Customer Service Assistant Role
This is not just a job in a shop, it’s a retail career with training, learning and apprenticeship opportunities that are endless. Here is a taster of what you’ll do and what you’ll need to show us:
- Warm Welcomes: Customer Service with Pride – you always greet customers with a smile, provide excellent service, and go the extra mile for our community.
- Store Standards: you will play a vital role in ensuring everything runs smoothly.
- Customer Satisfaction: You will use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.
- Transaction Accuracy: You’ll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.
- Stock Management: The team you will be in will take ownership of receiving, replenishing, and displaying stock.
- Cleanliness: We maintain a clean and tidy store environment at all times – you’ll be helping with this.
- Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.
- Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.
- Health and Safety: we’ll make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.
What can you expect from a career with us?
- 10% Discount on all in-store purchases – because you deserve to save while you shop!
- Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.
- Support When You Need It: Employee Assistance Programme: Access to Grocery Aid for support with any challenges you might face.
- Secure Your Future: Company Pension Scheme: Available after just 3 months of service, helping you plan for a secure future.
- Grow with Us: Career Progression Opportunities: From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.
Applications
Why wouldn’t you want to start or continue your career with us? If you have a passion for customer service, enjoy working in the community, and can demonstrate how you will contribute to our retail team apply below and start your journey with us. Together, let’s create a welcoming, efficient, and safe shopping experience for everyone!
Customer Service Assistant (Fixed Term) - SPAR Preston Road in Weymouth employer: Spar
Contact Detail:
Spar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Fixed Term) - SPAR Preston Road in Weymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Appleby Westward and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went the extra mile for a customer. Being able to share these stories will demonstrate your commitment to excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows respect for the role and the company, plus it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Assistant (Fixed Term) - SPAR Preston Road in Weymouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you go the extra mile for customers and create a warm, welcoming atmosphere.
Be Detail-Oriented: Attention to detail is key! Whether it’s about transaction accuracy or stock management, let us know how you ensure everything runs smoothly and efficiently.
Express Your Passion for Community: We love candidates who are passionate about their community! Share any experiences or initiatives where you've contributed to local causes or supported your community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with us at SPAR.
How to prepare for a job interview at Spar
✨Know the Company
Before your interview, take some time to research Appleby Westward and its role in the SPAR network. Understanding their values, community involvement, and what makes them unique will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be prepared to share specific examples of how you've gone the extra mile for customers in the past. Think about situations where you resolved issues or created a positive experience, as these stories will highlight your suitability for the position.
✨Demonstrate Team Spirit
Appleby Westward values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or helped maintain store standards, as this will show that you can contribute positively to their retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or how they support their employees. This not only shows your interest in the role but also helps you determine if it's the right fit for you.