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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support daily retail operations.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Competitive pay, training opportunities, and a chance to grow your retail career.
- Other info: Be part of a supportive team that values community engagement and charity work.
- Why this job: Kickstart your career in a vibrant environment while making a difference in your community.
- Qualifications: Exceptional customer service skills and a passion for retail.
The predicted salary is between 20000 - 25000 £ per year.
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network. Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services. We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.
About Portsmouth
Portsmouth, located on the south coast of England in Hampshire, is a historic and vibrant city rich in maritime heritage. Areas like Old Portsmouth and the historic dockyard highlight the city's past, featuring landmarks such as the 12th-century Royal Garrison Church and the iconic HMS Victory. With its mix of preserved architecture, modern attractions, and waterfront views, Portsmouth offers a unique blend of history and contemporary life, making it a fascinating place to explore.
We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!
The Customer Service Assistant Role
This is not just a job in a shop, it’s a retail career with training, learning...
Customer Service Assistant - SPAR Devonshire in Portsmouth employer: Spar
Contact Detail:
Spar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - SPAR Devonshire in Portsmouth
✨Tip Number 1
Get to know the company! Research Appleby Westward and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our community-focused mission.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. We want to see your problem-solving skills and how you connect with customers, so be ready to share examples.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Show us you’re serious about the role by dressing smartly and professionally for your interview. It’ll help you feel confident too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and gives you another chance to highlight why you’d be a great fit for our team.
We think you need these skills to ace Customer Service Assistant - SPAR Devonshire in Portsmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Assistant role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and fluff; just tell us what we need to know about you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Spar
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples from your past experiences where you provided excellent service or resolved a difficult situation. This will show that you understand the importance of customer satisfaction, which is key for a role at Appleby Westward.
✨Research the Company
Take some time to learn about Appleby Westward and its values. Familiarise yourself with their community involvement and charity work, especially with Marie Curie. Being able to discuss how you align with their mission during the interview will impress the hiring team and demonstrate your genuine interest in the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
✨Dress the Part
Even though it's a retail position, first impressions matter. Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. It sets a positive tone before you even say a word!