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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and maintain store standards.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Enjoy a 10% discount, 5.6 weeks holiday, and a company pension scheme.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a vibrant community and make a real impact in retail.
- Qualifications: Experience in retail leadership, strong communication, and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network. Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services. We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.
What can you expect from a career with us?
- 10% Discount on all in-store purchases – because you deserve to save while you shop!
- Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.
- Support When You Need It: Employee Assistance Programme: Access to Grocery Aid for support with any challenges you might face.
- Secure Your Future: Company Pension Scheme: Available after just 3 months of service, helping you plan for a secure future.
- Grow with Us: Career Progression Opportunities: From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.
About Ashburton
Ashburton is a vibrant small town on the edge of Dartmoor that offers a great balance of community life and access to nature. It has a strong independent spirit, with lots of local shops, cafés, and a well-loved arts and food scene that gives the town real character. You’re never far from open countryside, rivers, and moorland walks, making it ideal if you enjoy being outdoors.
We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!
The Designate Team Leader Role
Our SPAR convenience stores are more than just a local shop, and we are proud to be at the heart of the community. As a Designate Team Leader (DTL) you’ll be a member of our management team, taking accountability when the Store Manager is out of the Store. You will be responsible for ensuring excellent customer service and store standards, by leading from the front.
The successful candidate must be flexible and able to cover holidays, absences, and periods when the Store Manager is away, as the role requires adaptability to business needs, including night shifts (with a typical week involving 1–2 early shifts and 1–2 evening shifts).
Do you have?
- Proven Team Leader/Supervisory experience within the retail industry;
- Good organisational skills with the ability to prioritise effectively;
- Excellent customer service and communication skills;
- Ability to build trusted relationships with colleagues and customers;
- Ability to work positively and lead a team to achieve results.
You will be responsible for:
- Supporting the recruitment, induction and training of new team members;
- Being a positive role model to the team;
- Ensuring the store is safe for colleagues and customers;
- Keeping the store well stocked and presented;
- Supporting the successful running of the store.
You will be required to comply with all legislative requirements as well as all Company policies and procedures; ensuring the team do the same. This will include health and safety, food handling and age restricted sales.
To Apply:
If you think you’ve got the skills desired for this role you should apply online, attaching a copy of your CV.
Designate Team Leader - SPAR Ashburton in Newton Abbot employer: Spar
Contact Detail:
Spar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Team Leader - SPAR Ashburton in Newton Abbot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Appleby Westward and their SPAR stores. Understanding their values and community involvement will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Designate Team Leader role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team in the past. Highlight your ability to motivate others and maintain high standards, as this is key for the DTL position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Designate Team Leader - SPAR Ashburton in Newton Abbot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Designate Team Leader role. Highlight your retail experience, customer service skills, and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with SPAR and how your values align with ours. Share specific examples of your achievements in previous roles to make a strong impression.
Showcase Your Flexibility: Since the role requires adaptability, be sure to mention your availability for various shifts and your willingness to cover for the Store Manager. We love candidates who are ready to jump in wherever needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just attach your CV and cover letter, and you’re good to go!
How to prepare for a job interview at Spar
✨Know the Company Inside Out
Before your interview, take some time to research Appleby Westward and its role in the SPAR network. Understand their values, community involvement, and what makes them unique. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Designate Team Leader, you'll need to demonstrate your supervisory experience. Prepare specific examples from your past roles where you've successfully led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Think of scenarios where you turned a negative experience into a positive one, as this will highlight your problem-solving skills and commitment to service.
✨Be Ready for Flexibility Questions
Since the role requires adaptability, prepare to discuss your availability and willingness to cover shifts, including nights and weekends. Share examples of how you've managed flexible schedules in the past, and express your enthusiasm for being part of a dynamic team that supports each other.