At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a friendly environment.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Enjoy a 10% discount, 5.6 weeks holiday, and a company pension scheme.
- Other info: Work in a supportive team within a beloved local shop in beautiful Feniton.
- Why this job: Kickstart your retail career with endless training and progression opportunities.
- Qualifications: Exceptional customer service skills and a passion for community engagement.
The predicted salary is between 10 - 12 € per hour.
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network. Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services. We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers.
About Feniton
Feniton, a quaint village in Devon, is known for its friendly community and beautiful countryside. The local SPAR shop on Winchester Close is a beloved spot for residents, offering a wide range of groceries, fresh produce, and convenient services like an in-store bakery and lottery.
We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!
The Customer Service Assistant Role
This is not just a job in a shop, it’s a retail career with training, learning and apprenticeship opportunities that are endless. Here is a taster of what you’ll do and what you’ll need to show us:
- Warm Welcomes: Customer Service with Pride – you always greet customers with a smile, provide excellent service, and go the extra mile for our community.
- Store Standards: you will play a vital role in ensuring everything runs smoothly.
- Customer Satisfaction: You will use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.
- Transaction Accuracy: You’ll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.
- Stock Management: The team you will be in will take ownership of receiving, replenishing, and displaying stock.
- Cleanliness: We maintain a clean and tidy store environment at all times – you’ll be helping with this.
- Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.
- Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.
- Health and Safety: we’ll make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.
Hours are: Thursday 4:30-10pm, Saturday 6-10, Sunday 7:30-12
What can you expect from a career with us?
- 10% Discount on all in-store purchases – because you deserve to save while you shop!
- Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.
- Support When You Need It: Employee Assistance Programme: Access to Grocery Aid for support with any challenges you might face.
- Secure Your Future: Company Pension Scheme: Available after just 3 months of service, helping you plan for a secure future.
- Grow with Us: Career Progression Opportunities: From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.
Applications
Why wouldn’t you want to start or continue your career with us? If you have a passion for customer service, enjoy working in the community, and can demonstrate how you will contribute to our retail team apply below and start your journey with us. Together, let’s create a welcoming, efficient, and safe shopping experience for everyone!
Customer Service Assistant- SPAR Feniton in Honiton employer: Spar
Appleby Westward is an exceptional employer, offering a vibrant work culture in the heart of Feniton, where community spirit thrives. With a commitment to employee growth through extensive training and career progression opportunities, alongside benefits like a generous discount and a supportive Employee Assistance Programme, we ensure our team members feel valued and empowered. Join us in creating a welcoming shopping experience while enjoying the beautiful surroundings of Devon.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant- SPAR Feniton in Honiton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Appleby Westward and their SPAR stores. Understanding their values and community involvement will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant and how you'd handle them. Being able to demonstrate your problem-solving abilities and a friendly attitude will make you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it’s a retail job, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the SPAR brand with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace Customer Service Assistant- SPAR Feniton in Honiton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match the job description, like your ability to create a welcoming environment or manage stock effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table. Let’s get started on this journey together!
How to prepare for a job interview at Spar
✨Know the Company
Before your interview, take some time to research Appleby Westward and their SPAR stores. Understand their values, community involvement, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Think about times when you resolved issues or created a positive experience, as these stories will resonate well with the interviewers.
✨Demonstrate Team Spirit
Appleby Westward values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in previous roles, and highlight your ability to contribute positively to a team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or how they support their employees. This shows that you’re not just interested in the job, but also in growing with the company.
