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- Tasks: Engage with customers and provide exceptional service in a busy Post Office environment.
- Company: Join Mirage Stores Ltd T/A Spar, a trusted provider of essential services.
- Benefits: Enjoy competitive pay, generous holiday entitlement, and employee discounts.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a team that puts smiles on faces while driving sales.
- Qualifications: Previous Post Office experience and strong customer service skills required.
Job description
Post Office Counter Clerk trading within a Spar Store in Halton View Widnes.
Contract Type Part Time Permanent. 20 hour contract.
Employer Mirage Stores Ltd T/A Spar
Address 55-61 Halton View Road Widnes WA8 0TT
Job Description
Put a smile on the nation\’s faces
At Post Office, we aspire to be at the very heart of customers\’ choice by becoming the most trusted provider of essential services to every person in the land.
Working as part of our busy team, building a great rapport with customers will come naturally to you as you work in all areas of the Post Office, including the Counter, Postshop, Travel Area and Meet & Greet.
You will need the ability to communicate easily and effectively with customers and match our products to their needs. A genuine enthusiasm for delivering exceptional customer service, while driving sales of our innovative products and services is essential.
We need you to have:The passion to be the best and driven to identify potential sales opportunities and meet sales targets be able to remain calm under pressure and always be polite and friendly with customers and colleagues enthusiasm for delivering exceptional customer service with great interpersonal skills flexible and self motivated, with excellent time management and team working skills good numeracy and literacy skills with a keen eye for detail. We require you to be flexible in covering holidays and sickness and must be able to work Saturdays.We will reward you with full training, a generous holiday entitlement and discounts on a wide range of Post Office Products such as car and home insurance, home phone and broadband.
Salary: £12.50 an hour.
You must have some Post Office experience for this Job.
Work Location : Office Based
Assessment: If you are selected to attend an assessment for this role you will be required to complete an interview, customer scenario exercise and a floor walking exercise.
Please note once our maximum number of applications has been reached this vacancy will be withdrawn. Job Type: Part-time Permanent
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Do you any experience working in a Post Office ?
Work Location: In person
Retail Post Office Counter Clerk employer: Spar UK Ltd
Contact Detail:
Spar UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Post Office Counter Clerk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mirage Stores and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the customer scenario exercise by role-playing with a friend. Think about how you'd handle different customer interactions and showcase your exceptional service skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your assessment. It shows you take the opportunity seriously and are ready to represent the Post Office well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Post Office Counter Clerk
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've made customers smile in the past, so share specific examples that showcase your enthusiasm and ability to connect with people.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your skills match what we’re looking for, especially around sales and teamwork.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Spar UK Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about delivering exceptional service. Be ready to share these stories during your chat!
✨Familiarise Yourself with Post Office Products
Since you'll be working in a Post Office, it’s crucial to know the products and services they offer. Do a bit of research on their offerings, especially any innovative products mentioned in the job description. This will show your enthusiasm and preparedness.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle difficult customers?' or 'Can you give an example of a time you met a sales target?' Practising your answers will help you feel more confident and articulate during the actual interview.
✨Show Your Flexibility and Team Spirit
The job requires flexibility and teamwork, so be ready to discuss how you can adapt to different situations and work well with others. Share examples from past experiences where you’ve successfully collaborated with a team or adjusted to changing demands.