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- Tasks: Welcome patients, manage appointments, and handle administrative tasks with care.
- Company: Join SpaMedica, the UK's leading provider of NHS cataract surgery.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Be part of a top-rated workplace focused on development and wellbeing.
- Why this job: Make a real difference in patient care while working in a rewarding role.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28314 - 28314 £ per year.
Location: 28 and 30 Wembley Park Boulevard, Wembley, HA9 0HP
This role will be based within our Wembley Hospital cluster, which involves working across multiple sites across the region.
Hours: Full-time position, 37.5 hours per week, working 4 days out of 6, from 7:30 AM to 5:30 PM
Salary: £28,314 per year
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.
Joining us as a Medical Receptionist you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible. All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding’.
Responsibilities:
- Ensure that all visitors and telephone callers to the practice are greeted professionally
- Register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
- Make appointments for our patients applying your understanding of patient confidentiality & attention to detail
- Manage reception responsibilities for each clinic
- Be effective with all administration tasks
- Provide excellent customer care to all our patients
We’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations. We are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing.
Medical Receptionist in Wembley employer: SpaMedica
Contact Detail:
SpaMedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Wembley
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at SpaMedica. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with patient care and administration tasks. We want to see your passion for providing excellent customer service!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It shows you’re serious about the role and ready to represent SpaMedica’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our amazing team at SpaMedica.
We think you need these skills to ace Medical Receptionist in Wembley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Medical Receptionist role. Highlight any previous experience in customer service or administration, as these are key for us at SpaMedica.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and how you align with our values of safety, integrity, kindness, and transparency. We want to see your personality!
Showcase Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of accuracy in a medical setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what makes SpaMedica a great place to work!
How to prepare for a job interview at SpaMedica
✨Know the Company Inside Out
Before your interview, take some time to research SpaMedica. Understand their mission, values, and what makes them stand out in the healthcare sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Care Skills
As a Medical Receptionist, excellent customer care is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer or patient. Highlight your ability to handle difficult situations with kindness and professionalism.
✨Practice Common Interview Questions
Think about the specific responsibilities mentioned in the job description, like managing appointments and maintaining patient confidentiality. Prepare answers to common interview questions that relate to these tasks, so you can demonstrate your suitability for the role.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professional environment of a medical facility. Also, plan to arrive early; this shows respect for the interviewer's time and gives you a moment to relax before the interview starts.